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Ep.8 Shannon Gregg - The Importance Of Soft Skills In Salesforce
Manage episode 423768987 series 3553943
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In this engaging interview, Shannon Gregg shares her journey from traditional CRM systems to becoming a prominent Salesforce expert. She emphasizes the importance of blending people, processes, and technology to enhance customer satisfaction. Shannon offers valuable advice on career pivots, handling imposter syndrome, and effective networking strategies. She also provides tips for job seekers on selling themselves authentically during interviews and the importance of continuous learning.
Key Points:
- Combining people, processes, and technology
- Career pivots and leveraging diverse backgrounds
- Handling imposter syndrome
- Importance of soft skills and continuous learning
- Effective networking strategies
- Tips for job seekers on authentic self-presentation
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