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48 Any Client Is A Good Client - NOT!
Manage episode 364870899 series 3365656
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Often in the early days of growing your consultancy firm, any client seems like a good client. We have financial pressures that need to be met and the only way to do that is to generate more revenue from new clients. So, it seems that any client we can engage will be a big help.
However, after a while, that choice to accept any client can prove to be a poor one. What we end up with is a mixed bag of clients, some of whom are great and a pleasure to work with, but there are a whole set of others who can be problematic. Our premium clients give us a great deal of joy to work with and contribute handsomely to our profits. Our not so good clients however, can be hard to work with, they don't meet their commitments on time, they can be demanding, disruptive and difficult.
But now that we have a significant amount of business coming from these challenging clients, can we afford to make a different choice to only work with premium clients? Often we can feel trapped by thinking that if we decided to stop working with these clients, we will lose a significant amount of income that will be hard to replace. Can we afford to do that? How do we replace those clients with better ones? How do we manage the workloads for our team if we reduce the current levels that the difficult clients create? Will we survive the loss of income that those clients provide currently?
I address these questions and others in the podcast. The answers may surprise you?
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