Crafting Exceptional Outdoor Experiences: The Journey and Insights of Reggie Beaudoin, Owner of Bask Pools + Outdoors

The Buzz On Better Business

Ever wonder what it takes to run a successful pool business? Join us on the Buzz on Better Business Podcast as we chat with Reggie Beaudoin, the mastermind behind Bask Pools and Outdoors, to uncover his journey from growing up in a family pool business to owning his own since 2001. Reggie gives us an insider’s look at the comprehensive services his company offers, from design to maintenance and renovation, all while navigating the unique challenges posed by the Gulf Coast climate. His insights into the meticulous process of custom pool design reveal how creativity and engineering come together to create stunning outdoor spaces.
Exceptional customer service is at the heart of any thriving business, and Reggie shares how Bask Pools ensures every client has a positive experience. We discuss the importance of consistency and adaptability in meeting customer needs and the critical role of communication in our fast-paced world. Reggie opens up about handling both praise and complaints, and how he empowers his team to maintain a culture of quality service. Learn practical tips from our guest on how to retain customers and foster a dedicated workforce that thrives on exceptional service.
Navigating the regulatory landscape in the pool industry can be daunting, but Reggie breaks down the certification and licensing requirements in Louisiana, shedding light on the enforcement challenges in the residential sector. We also touch on the practical differences between chlorine and saltwater pools, offering maintenance tips for both. Reggie shares the rewards and hurdles of running a business, from managing employees to balancing personal life. His advice for aspiring entrepreneurs emphasizes the importance of passion, dedication, and building strong client relationships. Don’t miss this episode packed with expert advice and inspiring stories from a seasoned pool industry professional!
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To learn more about BASK Pools + Outdoors, visit their website by clicking here.

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To learn more about BBB Serving Acadiana, visit our website:
🔗 https://www.bbb.org/local-bbb/better-business-bureau-serving-acadiana

This podcast is an AcadianaCasts production and part of the AcadianaCasts Network. Go to acadianacasts.com for more South Louisiana sourced content.

Capítulos

1. Pool Industry and Business Success (00:00:00)

2. Customer Service and Business Success (00:14:01)

3. Regulations in Pool Industry Business (00:21:40)

4. Challenges and Rewards of Business (00:29:47)