Enabling Voice AI in Applications

The Cloudcast

Scott Stephenson (@deepgramscott, CEO of @deepgram) talks about building Voice AI into your applications.
SHOW: 841
SHOW TRANSCRIPT: The Cloudcast #841 Transcript
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SHOW NOTES:

• Deepgram (homepage)

Topic 1 - Welcome to the show. Before we jump into Deepgram and Voice AI, let’s talk a little bit about your background and then what led you to start the company.
Topic 2 - Let’s start by stepping back and looking at the bigger picture. Many of us have interacted with voice technologies, from Siri to Alexa to various call-center “agents”. From a maturity perspective, where are we in terms of voice-centric interactions with computing systems?
Topic 3 - When businesses think about including computer-aided voice-centric interactions to their applications, what’s the typical thought process for where it makes sense to the business, how it represents their brand, etc.?

Topic 4 - How does Deepgram bring Voice AI to applications? What do developers have to think about when adding Voice AI to an existing application, or to think about building a voice-centric application from the start?
Topic 5 - What are some of the most common use-cases when Voice AI adds new value to the application? What areas are starting to push the edges of possible?
Topic 6 - How do companies usually go about collecting user-feedback about the voice-centric interactions?
Topic 7 - If you look forward a year or two, where do you see Voice AI types of technologies evolving?
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Capítulos

1. Enabling Voice AI in Applications (00:00:00)

2. [Ad] Out-of-the-box insights from digital leaders (00:27:39)

3. (Cont.) Enabling Voice AI in Applications (00:28:17)