Having magnetic consultations - Mini Episode

The Floral Hustle

Welcome to another empowering minisode of the Floral Hustle Podcast, where your host Jeni shares expert insights and real-life anecdotes to help florists thrive in their businesses. This week, we dive into the art of conducting magnetic consultations that not only charm your clients but also boost your bookings and business growth.

Key Highlights:

1. Building Client Relationships:
   • Learn how to showcase your personality and creativity to forge strong connections with potential clients.
   • Jeni discusses the importance of understanding and adapting to the client’s vision and how it can set the tone for a successful consultation.
2. Expertise in Venue Challenges:
   • Hear how Jeni handles logistical nightmares at complex venues, like the Mall of America, with confidence and expertise.
   • Discover tips for navigating difficult setups and why familiarity with the venue can give you a competitive edge.
3. Consultation Techniques:
   • Jeni shares her approach to consultations, including how to position yourself as the undeniable best choice through confidence and competence.
   • Insights into her closing strategies that help seal the deal with potential clients.
4. Tailoring to Client Needs:
   • Strategies for customizing your floral recommendations to align with both the client’s theme and the seasonality of the event.
   • Anecdotes from recent consultations that illustrate how to adapt suggestions in real-time to meet client preferences.
5. Handling Different Client Personalities:
   • Tips on adjusting your approach based on the client’s personality, from the subdued to the dominant, ensuring a harmonious interaction that leads to positive outcomes.
6. Maximizing Referrals and Repeat Business:
   • Effective follow-up practices that keep you top of mind and encourage referrals.
   • The importance of feedback loops and how they can be used to refine your consultation process and client experience.