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#67 - Check-in Kiosks
Manage episode 430516462 series 3406375
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This week on the H&M Trucking Podcast, we’re discussing the most exciting thing we’ve ever talked about! And if you believe that, Denny has a bridge to sell you! All jokes aside, we’re talking about check in kiosks that you’re starting to see pop up along your routes. We’ll hear from Driver Manager Sarah Stuart and one of her drivers, Vernon Butts. We’ll ask whether or not Vernon has been seeing any kiosks, and how he handles them. After that, two drivers known for their stellar customer service, Scotty Beals and Tommy Bash join the show. We’ll chat about how they maintain stellar customer service, and meet a very well traveled succulent named Wilson.
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