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Conteúdo fornecido por Keystone Hospitality Property Development and Gerry MacPherson. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Keystone Hospitality Property Development and Gerry MacPherson ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
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The Art Of Being Formal Yet Friendly-Enhancing Your Hotel's Guest Interactions-024

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Manage episode 409317774 series 3533761
Conteúdo fornecido por Keystone Hospitality Property Development and Gerry MacPherson. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Keystone Hospitality Property Development and Gerry MacPherson ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Balancing formality with warmth in guest interactions isn't just good manners; it's a strategic business move. Learn how to navigate this delicate balance in our latest piece, enhancing your hotel's appeal and guest satisfaction. Join the discussion and share how you maintain this balance in your property.

#Guest Interactions #HospitalityBalance #HotelGuestExperience #ApproachableService #FormalYetFriendly #GuestInteraction #HospitalityTraining #HotelSuccess #GuestSatisfaction #ServiceExcellence #HotelIndustryInsights

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/the-art-of-being-formal-yet-friendly-enhancing-your-hotels-guest-interactions-024

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://thehotelierhelpcast.transistor.fm/

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

  continue reading

31 episódios

Artwork
iconCompartilhar
 
Manage episode 409317774 series 3533761
Conteúdo fornecido por Keystone Hospitality Property Development and Gerry MacPherson. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Keystone Hospitality Property Development and Gerry MacPherson ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Balancing formality with warmth in guest interactions isn't just good manners; it's a strategic business move. Learn how to navigate this delicate balance in our latest piece, enhancing your hotel's appeal and guest satisfaction. Join the discussion and share how you maintain this balance in your property.

#Guest Interactions #HospitalityBalance #HotelGuestExperience #ApproachableService #FormalYetFriendly #GuestInteraction #HospitalityTraining #HotelSuccess #GuestSatisfaction #ServiceExcellence #HotelIndustryInsights

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://keystonehpd.com/the-art-of-being-formal-yet-friendly-enhancing-your-hotels-guest-interactions-024

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://thehotelierhelpcast.transistor.fm/

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

  continue reading

31 episódios

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