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The NTM Growth Marketing Podcast #91 "A Deep Dive Into Customer Centricity with Adrian Speyer from the Customer Leaders Institute”
Manage episode 421767327 series 3033094
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“I think the dirty secret of marketing on a lot of things is sometimes things happen behind closed doors, and people just kind of make decisions without actually talking to people.” -Adrian Speyer
Adrian Speyer is an accomplished marketing and community leader, currently serving as the Vice-President of Marketing & Community at CLI, an education and research community focused on empowering customer-centric professionals in their career development. Adrian has successfully collaborated with global brands such as Qualtrics, IBM, Acer, TeamViewer, D2L, Smartsheet, SmartRecruiter, and TSIA to enhance their community programs. Adrian is author of "The Accidental Community Manager," a comprehensive guide for first-time B2B community builders. In this episode, Adrian and Andrew have a candid discussion on content strategies to engage modern audiences. Listen to this episode to gain insider tips from a marketing leader on trends like shorter formats, AI newsletters, and leveraging online communities.
Website: https://mycli.co/
Facebook: https://www.facebook.com/customerleadersinstitute
LinkedIn: https://www.linkedin.com/in/adrianspeyer/
Instagram: https://www.instagram.com/customerleadersinstitute/
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