Never Lose Another Customer! How to Master Customer Focus Like a Pro (ft. Ivy Johnson)
Manage episode 431837660 series 3523990
Tired of losing customers to your competition?
In this episode, we're talking with Ivy Johnson, CEO of Results Solution Works, who's cracked the code on how to master customer service.
Ivy shares how he went from selling cars to building a multi-eight-figure company by prioritizing personalized, human connection and investing in his people.
In this episode, you'll discover the data-driven strategies Ivy uses to DOMINATE sales, including:
-The incredible impact of his handwritten letter technology
-Why genuine, personalized customer service is more important than ever
-Actionable strategies to create a people-first culture within your organization
-How Ivy's innovative approach can elevate your customer service game
-The key to turning one-time buyers into lifelong loyal customers
Join us as we dive deep into the art of customer service
Connect with Ivy Johnson: https://resultssolutionworks.com/
And https://johnsonads.com/
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About The Hosts:
- Tim & Cindy Dodd are the Co-founders of PEMA.io, based out of Miami, FL. Connect with Tim and Cindy: Instagram
About PEMA.io:
- PEMA.io is a Inc 5000 Outbound Marketing Agency specializing in Enterprise Sales & Appointment Setting. With over 7-years and 1,000+ clients served in the industry, PEMA is the leading agency for cold outreach appointments & systems. Learn more about PEMA.io here: www.pema.io/discover
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