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<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/on-the-bus-with-troy-vollhoffer">On the Bus with Troy Vollhoffer</a></span>


Troy Vollhoffer, owner and founder of Country Thunder Music Festival, invites the biggest country artists to join him for a one-on-one celebrity interview “On the Bus”. As Troy opens his home, his tour bus, and festival venues to his audience for behind the scenes conversations, he asks exclusive questions, discusses festival do’s and don'ts, and highlights the tracks you will hear on stage at Country Thunder this summer. Guests include Dustin Lynch, Koe Wetzel, Tigirlily Gold, Dierks Bentley, Bailey Zimmerman, Jon Pardi, Ashley McBryde and countless other music industry legends, taking you backstage to share stories of their concerts, their careers, and their entertainment industry journeys. Be ready to be thunderstruck, On the Bus with Troy Vollhoffer.
Transforming Customer Operations with AI Arek Skuza
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Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
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125 episódios
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Conteúdo fornecido por Arek Skuza. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Arek Skuza ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
…
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125 episódios
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Transforming Customer Operations with AI Arek Skuza

1 Restructuring Sales and Customer Operations with AI Agents 17:57
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Tired of chasing leads and drowning in tedious sales tasks? Imagine a world where AI handles the heavy lifting, boosting your efficiency and freeing you to focus on closing deals! Welcome to "Transforming Customer Operations with AI" where we explore the game-changing world of AI sales agents! Join us as we uncover how these cutting-edge tools can revolutionize your sales process, from lead generation to forecasting, and catapult your revenue to new heights!…
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Transforming Customer Operations with AI Arek Skuza

1 AI in the U.S. and Texas: Insights with Paul Bendel 42:27
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In this episode, I'm joined by Paul Bendel to explore the dynamic state of AI in the U.S., with a spotlight on Texas as a burgeoning tech hub. We discuss how AI is reshaping customer service and sales, the challenges businesses encounter, and how Tech Titans supports local companies in navigating these changes. Tune in for valuable insights and inspiration on staying ahead in the AI landscape! Follow Paul here: https://www.linkedin.com/in/paul-bendel-7938119/…
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Transforming Customer Operations with AI Arek Skuza

1 AI in Healthcare: A Conversation with Josh Grob from Pieces 52:10
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In this episode, we dive into the transformative role of AI in healthcare, with a special focus on Pieces , a company pioneering generative AI solutions for improving patient care and operational efficiency. From enhancing patient engagement to streamlining customer operations, we explore real-world examples of AI in action and discuss the future of AI in healthcare. Tune in for insights on how AI is reshaping the industry and recommendations for healthcare providers looking to implement cutting-edge AI solutions.…
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Transforming Customer Operations with AI Arek Skuza

1 Embrace the AI Dance - Transforming Customer Operations and Sales 19:43
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Ready to up your game in customer ops and sales? In this episode, we’ll chat about how you can start using AI to make your work faster and smarter. You’ll get easy, practical tips on how to integrate AI into your daily tasks, improve customer experiences, and stay ahead of the competition. Whether you're new to AI or looking to level up, this episode is packed with insights to help you succeed. Let’s embrace the future together—tune in and take the first step!…
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Transforming Customer Operations with AI Arek Skuza

1 How AI-Driven Insights Can Dramatically Boost Your Sales Conversion Rates 19:43
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In today's episode, I’m exploring how AI-driven insights can provide a deeper understanding of your customers, optimize your strategies, and lead to impressive sales growth. I’ll be sharing the latest statistics and examples from my own projects to illustrate just how impactful AI can be. I hope this episode will be full of valuable insights you won’t want to miss.…
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Transforming Customer Operations with AI Arek Skuza

1 AI-Driven Customer Operations: Strategies and Insights: Podcast with Sol Rashidi 46:56
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Today's podcast features the incredible Sol Rashidi, author of "Your AI Survival Guide" and an expert in the field of AI and customer operations. Together with Sol we discussed the practical applications of AI in customer operations, the transformative impact of AI on customer service, and strategies for effective AI integration. Join us for an enlightening conversation on the future of AI in customer service. I encourage you to follow Sol here: https://www.linkedin.com/in/sol-rashidi-a672291/…
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Transforming Customer Operations with AI Arek Skuza

1 Transforming Customer Interactions and Sustainability with AI - Podcast with Manuel Vexler 38:35
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It was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability. We talked about AI-powered tools for collecting feedback, real-time sentiment analysis, the evolution of customer service, the importance of sustainability, how AI encourages customer participation in green practices, and the value it brings. Tune in for an insightful and engaging conversation! If you're interested in more insight from Manuel, follow him here: https://www.linkedin.com/in/manuelvexler/…
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Transforming Customer Operations with AI Arek Skuza

1 Defining Success Metrics for AI Projects 26:17
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On this episode I'm diving into a topic that's crucial for any AI project: defining success metrics. I'll walk you through why it's so important to set clear, measurable goals from the get-go. We'll chat about strategies for blending both numbers and insights to track progress effectively. Whether you're a seasoned AI pro or just starting out, join me as we explore how to steer your project toward success. Get ready for practical tips and insights that will help you chart your course and hit those AI milestones. Tune in and let's navigate the world of AI together!…
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Transforming Customer Operations with AI Arek Skuza

1 AI-Powered Customer Service: Efficiency, Personalization and Competitive Edge 27:07
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Join me in exploring the exciting world of AI in customer service. In this episode, we'll dive into how AI is a game changer in enhancing efficiency and personalizing customer interactions. If you're curious about giving your business a competitive edge with AI, this is for you. We’ll cover practical tips and real-world examples, making AI approachable and actionable. Let's unravel the potential of AI together and transform your customer service experience!…
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Transforming Customer Operations with AI Arek Skuza

1 Improving cooperation between business departments and the IT department in Maspex Group 31:47
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In this episode I take you through one of my favorite case studies from my career: the Maspex Group's successful integration of their business and IT departments. We explore how together with Maspex we tackled challenges using automation and data analysis to foster a collaborative, efficient work culture. This podcast is a must-listen for business leaders and IT professionals looking for actionable insights on aligning business objectives with IT capabilities. Discover the strategies behind Maspex Group's innovative transformation and how similar approaches can be applied in various organizations. For further exploration of this topic, visit my article here: https://arekskuza.com/the-innovation-blog/improving-cooperation-between-business-departments-and-the-itdepartment-in-maspex-groups-ttransformation-projects-through-automation-and-data-analysis/ .…
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Transforming Customer Operations with AI Arek Skuza

1 Data Monetization: Transforming Information into Revenue Streams 20:22
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In the "Data Monetization: Transforming Information into Revenue Streams" episode of my podcast, I offer a focused and objective look at how businesses can turn data into profit. Drawing on real-life examples and practical use cases, the episode covers key strategies for data monetization, aimed at professionals seeking to understand and implement these methods effectively. This concise discussion provides valuable insights for leveraging data in various business contexts. Thank you for listening!…
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Transforming Customer Operations with AI Arek Skuza

1 Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover 31:37
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Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover" is an educational podcast where I discuss six common mistakes in AI implementation across various sectors. I delve into the reasons behind these setbacks and offer practical recovery strategies, aiming to equip listeners with insights to avoid and manage similar challenges in AI projects.…
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Transforming Customer Operations with AI Arek Skuza

1 Visual Search Implementation -- A Case Study on User-Centric Innovation 27:02
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In todays episode I recount my experiences from a two-year visual search project at an e-commerce company. I touch on the challenges, innovations, and the transformative impact this technology had on customer experience. This episode offers an insider look at how we tailored visual search to revolutionize online shopping, providing key insights into the future of e-commerce.…
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Transforming Customer Operations with AI Arek Skuza

1 Mastering AI in Business: A Conversation with ML Expert Petr Gusev 1:01:14
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In my new episode, I am honored to have Petr Gusev, a Senior Machine Learning Engineer and ML Product Manager, share his insights on my podcast. Petr's expertise in AI and ML provided a deep dive into their impact on business, especially in e-commerce. His professional perspective on implementing AI, building ML-heavy products, and fostering an AI-centric culture offered invaluable knowledge for anyone interested in the intersection of technology and business. This discussion is a must-listen for professionals in the field.…
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Transforming Customer Operations with AI Arek Skuza

1 AI & Data Lab #08 -- Strategic AI Leadership: Transforming Business Efficiency 13:43
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This episode offers a comprehensive exploration of how AI is revolutionizing leadership and management practices. It focuses on the professional application of AI for enhancing time management, decision-making, and team productivity in a business context. Listen about: 1. What Team Leaders Should Care About (00:10) 2. Why Executives Care About Problem Solving First (04:39) 3. Improving Your Time Management with AI (07:20) 4. How Managers Can Save Time With AI (09:39) 5. Considering AI to Increase Yours Team Productivity (11:14)…
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Transforming Customer Operations with AI Arek Skuza

1 AI & Data Lab #07 -- AI Essentials: From Basics to Business Applications 16:11
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Step into the realm of artificial intelligence - kick off with the bedrock principles of AI, then journey through its varied types and practical applications in today's business world. Perfect for managers aiming to harness AI's potential or the inquisitive mind eager to understand its real-world impact. Tune in and demystify the world of AI with me. In todays episode: Leveraging AI -- Three Tips for Managers (00:10) Where AI is Mostly Adapted? (2:53) Why you should use AI? (5:56) Narrow Artificial Intelligence - Use cases (7:39) Artificial Intelligence & Digital Marketing (9:32) Implementing Artificial Intelligence: Use Cases (12:40)…
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Transforming Customer Operations with AI Arek Skuza

1 AI & Data Lab #06 -- How to become trusted advisor with Ai’s help 18:28
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In this enlightening video, we'll unveil the dynamic fusion of human expertise and Artificial Intelligence (AI) that can propel you into the realm of a trusted advisor. Gain invaluable insights into crafting enduring client relationships, consistently delivering exceptional value, and exceeding client expectations. Discover the transformative potential of AI in enhancing your professional credibility. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza

1 AI & Data Lab #05 -- Revolutionizing banking with AI 19:27
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In todays podcast i will talk about how AI is revolutionize banking. Together let's xplore the profound impact ofAI on the banking sector. From risk management to revenue generation, AI has become an integral part of financial services, with a majority of firms leveraging its potential. Discover how AI is reshaping banking and uncover its transformative capabilities across various banking operations. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza

1 AI & Data Lab #04 -- How AI & Data Monetization is Transforming Product Management 21:09
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Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! How is Artificial Intelligence transforming the Product Management landscape? Why should Data Monetization be a priority for every product team? Let's discuss the importance of these topics in today's world, where running a business with AI and Data is crucial!…
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Transforming Customer Operations with AI Arek Skuza

1 AI & Data Lab #03 -- How to Monetize Data Legally with Respect to Privacy 28:47
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Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! Learn valuable insights on how to ethically capitalize on data while upholding privacy standards. Discover effective strategies and best practices for legally monetizing data in a privacy-conscious manner, ensuring a win-win scenario for businesses and individuals alike.…
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Transforming Customer Operations with AI Arek Skuza

1 AI & Data Lab #02 -- Achieving AI ROI Through Data Quality 31:58
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Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! In today's podcast, I would like to focus on the importance of data quality in achieving ROI, specifically in AI projects. Join me as we explore the key factors that contribute to successful data-driven initiatives and learn strategies to enhance the quality of your data for optimal outcomes.…
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Transforming Customer Operations with AI Arek Skuza

1 AI & Data Lab #01 -- Trends in Modern Data & Analytics 25:20
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Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! Today let's dive into trends in data monetization & data analytics.
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Transforming Customer Operations with AI Arek Skuza

1 Podcast #102 -- Mornings with Data and AI -- How to Grow Your Knowledge 2:53
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Let me share with you my tips about how i gain a new knowledge everyday on AI, Data and more. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza

1 Podcast #102 -- Mornings with Data and AI -- Consider AI to Increase Yours Team Productivity 2:31
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Struggling to schedule meetings efficiently? Don't let unnecessary meetings inundate your team's valuable time. AI can revolutionize your meeting scheduling process, ensuring optimal productivity. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza

1 Podcast #101 -- Book Sight -- Power and Prediction -- costly information 5:38
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Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…
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Transforming Customer Operations with AI Arek Skuza

1 Podcast #100 -- Mornings with Data and AI -- Do Not Trust Artificial Intelligence 2:34
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In today's video I want to talk about how it is essential to approach Artificial Intelligence with caution and not blindly rely on its output, as it may have limitations and occasionally produce inaccurate or misleading information. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza

1 Podcast #99 -- Book Sight -- Power and Prediction -- What Decisions Buy 6:35
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Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…
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Transforming Customer Operations with AI Arek Skuza

1 Podcast #98 -- Mornings with Data and AI -- Meetings Productivity -- AI Tools 2:55
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Meetings are an essential part of any organization's workflow, but all too often, they can turn into time-consuming endeavors that leave everyone feeling drained. That's where the power of AI comes in! With cutting-edge technologies and intelligent algorithms, we can now streamline our meetings, foster collaboration, and make the most of every minute. My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza

1 Podcast #97 - Book Sight -- Power and Prediction -- Investments is not Deciding 5:06
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Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…
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Transforming Customer Operations with AI Arek Skuza

1 Podcast #96 - Book Sight -- Power and Prediction -- NewDecisions 3:07
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Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…
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