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VRS545 - From Trust Signals to 5-Star Reviews: Strategies to Elevate Your Vacation Rental Business

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Conteúdo fornecido por MOSO Partnership Inc. and Heather Bayer aka @CottageGuru. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por MOSO Partnership Inc. and Heather Bayer aka @CottageGuru ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

Trust is at the core of everything we do in this business, and there’s no-one better to talk about this than Chris Maughan of I-PRAC. He has been studying trust for more than 25 years and in this episode shines a spotlight on its paramount importance in building relationships with guests, reducing uncertainty, and shaping confidence.

Airbnb says they ‘want to build the world’s most trusted community’. They underscore this by assuring potential guests they will ‘dedicate a knowledgeable and experienced team to monitor any suspicious activity in our marketplace’. Yet, they are just what they call themselves - a marketplace - and with more people seeking out direct book options to save money on service fees, it is on the operators to deliver a haven of trust in their online presence.

The conversation explores ways that hosts and property managers can instill trust-building elements, like trust pages, transparent listings, and reduce uncertainty in all their communication.

This episode is a part of SSTIR Crazy Month which is sponsored by Proper Insurance‍ Proper Insurance is committed to providing short-term rental owners with a comprehensive insurance solution. Call Proper Insurance today at 1-888-631-6680

Listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS545

  continue reading

580 episódios

Artwork
iconCompartilhar
 
Manage episode 399678180 series 1439243
Conteúdo fornecido por MOSO Partnership Inc. and Heather Bayer aka @CottageGuru. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por MOSO Partnership Inc. and Heather Bayer aka @CottageGuru ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

Trust is at the core of everything we do in this business, and there’s no-one better to talk about this than Chris Maughan of I-PRAC. He has been studying trust for more than 25 years and in this episode shines a spotlight on its paramount importance in building relationships with guests, reducing uncertainty, and shaping confidence.

Airbnb says they ‘want to build the world’s most trusted community’. They underscore this by assuring potential guests they will ‘dedicate a knowledgeable and experienced team to monitor any suspicious activity in our marketplace’. Yet, they are just what they call themselves - a marketplace - and with more people seeking out direct book options to save money on service fees, it is on the operators to deliver a haven of trust in their online presence.

The conversation explores ways that hosts and property managers can instill trust-building elements, like trust pages, transparent listings, and reduce uncertainty in all their communication.

This episode is a part of SSTIR Crazy Month which is sponsored by Proper Insurance‍ Proper Insurance is committed to providing short-term rental owners with a comprehensive insurance solution. Call Proper Insurance today at 1-888-631-6680

Listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS545

  continue reading

580 episódios

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