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The future trajectory of AI in customer experience, with Sham Aziz
Manage episode 377537931 series 2093893
Sham Aziz, Selfridges, Head of Customer Service at Selfridges and long-time customer experience expert, joins me to share his perspectives on the current and future trajectory of AI for customer experience and enterprise automation.
Hosted on Acast. See acast.com/privacy for more information.
320 episódios
Manage episode 377537931 series 2093893
Sham Aziz, Selfridges, Head of Customer Service at Selfridges and long-time customer experience expert, joins me to share his perspectives on the current and future trajectory of AI for customer experience and enterprise automation.
Hosted on Acast. See acast.com/privacy for more information.
320 episódios
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