#30 Craig Sample, Cincinnati Reds Premium Service Executive
Manage episode 406157058 series 3426386
Welcome to a special edition of the WB Download Podcast, where we step up to the plate with a home run guest, Craig Sample, Premium Service Executive for the Cincinnati Reds! Join your host, Jeff Wieland, as he rounds the bases with Craig discussing the Cincinnati Reds organization.
For the past 14 seasons, Craig has been a driving force behind the Cincinnati Reds' premium service, focusing on customer satisfaction and cultivating lasting relationships with season ticket holders. In this episode, Jeff and Craig explore the magic that transforms a Reds baseball game from a mere spectator sport into a full-fledged experience.
Discover why going to a Reds game is about more than just securing a seat – it's about enjoying the vibrant atmosphere and creating lasting memories at the ballpark. Craig shares exciting insights into the 2024 season, discussing the team's talented and experienced players, recent renovations at the ballpark, and the various seating areas that make each game a unique adventure.
As a testament to his dedication, Craig recently earned recognition with an award for achieving the highest renewal rate in the league and proudly holds the title of #1 retention rep. He will be going to Arizona soon with his wife to celebrate! Dive into the conversation as they unpack the leadership, discipline, and experienced players bring to the Reds, setting the stage for success.
The duo also delves into the humble stewardship of the Cincinnati Reds' ownership and leadership, highlighting the winning culture and team mentality that defines the franchise. From the passionate pride Cincinnati takes in its baseball team to the spectacular celebration of Opening Day, Jeff and Craig share their love for the game and the city they call home.
Join us for this grand slam of an episode as Jeff and Craig celebrate the start of a new season, echoing the sentiment that, in Cincinnati, "happiness is the start of a new season!" Subscribe now to the WB Download Podcast and step into the world where the Reds' success is a team effort and the spirit of baseball is alive and well.
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