Ep18: Jacob Durand: Building Success Through Trust And Leadership Your Business

Ep18: Jacob Durand: Building Success Through Trust and Leadership

2M ago 45:31

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In this episode of “Your Business Your Next Level,” host Eunicia Perrette sits down with Jacob Durand, a successful entrepreneur and owner of multiple businesses, including J&M Pool Company, which has been recognized as a top 50 pool builder by Pool and Spa News for four consecutive years. Jacob shares his journey from cleaning pools during the economic downturn to building a successful family-run business empire. He discusses the importance of trust, leadership, and fostering enthusiasm among employees to drive company success. Jacob also offers insights on market adaptability, emphasizing the importance of being proactive and responsive to market changes, especially in high-end and commercial sectors. This episode provides valuable lessons on entrepreneurship, family business dynamics, and strategic planning for business growth.

Key Takeaways:

Building Trust and Leadership: Jacob emphasizes that trust and effective leadership are crucial, especially in family-run businesses. Building a strong, trusting relationship with partners and employees leads to better collaboration and business success.

Adaptability to Market Changes: Staying proactive and responsive to market changes is essential. Jacob discusses how focusing on high-end custom pools and building relationships with influential real estate agents and home builders has helped sustain their business during economic shifts.

Importance of Education and Talent: Investing in employee education and surrounding oneself with talented individuals are key factors in maintaining high standards and delivering exceptional service. Jacob highlights how ongoing training and hiring the right people are integral to the company’s success.

Family Business Dynamics: Jacob shares how clear communication, trust, and setting boundaries are essential for maintaining harmony and productivity in family-owned businesses. He underscores the value of working together towards a common goal.

Long-Term Vision and Planning: Success is achieved through long-term vision and strategic planning. Jacob encourages business owners to anticipate market trends, invest in continuous learning, and develop a clear vision to guide business decisions.

Timeline Summary:

[00:00] - Introduction to Jacob Durand and his background in the pool industry.

[01:00] - How Jacob started his business during the recession and built it into a top 50 pool company.

[03:00] - The importance of leadership and building trust within the family business.

[05:00] - Strategies for adapting to market changes and focusing on high-end custom pools.

[08:00] - Role of ongoing education and hiring talented employees to maintain business standards.

[10:00] - Challenges and rewards of running a family business with clear communication and trust.

[15:00] - Importance of strategic planning and long-term vision for sustained business success.

[20:00] - Final thoughts and advice for entrepreneurs looking to grow their business.

Links & Resources:

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