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Effective vs Efficient | YSB Podcast W/Rudo Robinson | Ep 3
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In this episode, we discussed the importance of understanding the difference between efficiency and effectiveness when running a security guard company. Your will learn how focusing solely on efficiency or effectivness can lead to pitfalls and provides key questions for business owners to ensure they strike the right balance between efficiency and effectiveness for long-term success.
Topics discussed:
- Understanding the difference between efficiency and effectiveness in running a security guard business
- The importance of balancing efficiency and effectiveness
- Key questions for security business owners to evaluate their operations
- Signs that a business may be efficient but not effective
Key takeaways:
- Efficiency is about doing things in the most economical way, while effectiveness is about achieving the desired results.
- Balancing efficiency in day-to-day tasks with effectiveness in long-term goals is crucial.
- Signs of being efficient but not effective include unhappy employees, cost reduction compromising value, lack of innovation, disconnection from customer needs, short-term gains with long-term negative consequences, employee burnout, and inability to adapt to changing customer demands.
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