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Digitally Irresistible

Bernie Borges, V.P. Global Content Marketing at iQor

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On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.
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Whether you're a comic book nerd, literature nerd or just weird in general, then the Comic Literate Podcast is just what you need. Join actual, real life friends Ryan and Jamie as they do deep dives in to old and new comic book titles as well as examining their literary influences and effects on the modern culture. New episodes every week until AI learns how to host podcasts.
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United States history. No academic nitwittery – just some really smart people discussing essential historical topics: political, social, cultural, and economic. Subscribe, listen, and join the conversation at TheRogueHistorian.com. Support this podcast: https://podcasters.spotify.com/pod/show/the-rogue-historian/support
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Welcome to the Solid Responder Podcast were we share stories from first responders. We talk about the past, the present, and the future in disaster response. Solid Responder highlights key issues in emergency response. Exploring, engaging, and educating the emergency response community with featured guests from all hazards response disciplines. Listen in as leading experts in the field tell their personal stories of dramatic and dangerous moments, the lessons that they learned, and how their ...
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In this weeks episode, Ryan makes Jamie read 2024's John Constantine: Hellblazer: Dead In America. Written by Si Spurrier, art by Aaron Campbell and colour by Jordie Bellaire. They also go over some of the Eisner Award 2024 winners from SDCC as well as an in depth discussion on the Robert Downey Jr. casting and future of the larger Marvel Cinematic…
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In this weeks episode, Ryan makes Jamie re-read the 1986, critically acclaimed limited series, Watchmen. Written by Alan Moore, art by Dave Gibbons, and colour by John Higgins. They also go on tangents about why Alan Moore stopped writing comics, The Charlton Comics characters that inspired the story, the potential plot hole of the story, and if Ro…
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In this weeks episode, Ryan makes Jamie read the 2024 limited comic book series, Alien. Written by Declan Shalvey, with art by Andrea Broccardo & Declan Shalvey, and colour by Ruth Redmond & Declan Shalvey. They also go on tangents like Ryan badly explaining the Alien franchise, when The Simpsons was good, how good Hamilton is, debating the best St…
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A Veteran in Customer Experience Innovation We welcome Mark Honeycutt to this week’s episode of the Digitally Irresistible podcast. Mark has enjoyed a distinguished career, marked by significant contributions to the fields of technology, retail, and service. With over 25 years of experience, he has built a solid reputation for creating exceptional …
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In this weeks episode, Ryan makes Jamie read the 2007 limited series, The Umbrella Academy: Apocalypse Suite. Written by Gerard Way, art by Gabriel Bá, and colours by Dave Stewart. They also go on tangents about comparing it to it's television adaptation, Jamie attempts to explain Jungian Psychology, and their brief experiences with My Chemical Rom…
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In this week's episode, Ryan and Jamie cap off Merc with a Mouth Month with both a comic and film review. The comic is this year's Deadpool series, written by Cody Ziglar, art by Roge Antonio, and colours by Guru-eFX. They also go on tangents on the meme rise of fame for Deadpool, how meta humour is like MSG, a game of "Name the Marvel Character",a…
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In this weeks episode, Ryan makes Jamie read issues 15-19 of his favourite Deadpool comic run from 2012. Written by Gerry Duggan & Brian Posehn, art by Declan Shalvey, and colour by Jordie Bellaire. They also go on brief tangents about Deadpool's sexual orientation, Jamie attempting to recall Wolverine and Captain America's origins, how Hugh Jackma…
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In this weeks episode, Ryan makes Jamie read the 2004 comic series, Cable and Deadpool. Written by Fabian Nicieza and art by Mark Brooks and Patrick Zircher. They also go on tangents like Jamie briefly explains Deadpool's origin, Ryan badly explains the history and origin of Cable, why Arrested Development was so good, and which heroes have the mor…
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Unveiling iQor India's Strategic Leadership in CX Innovation In this episode of the Digitally Irresistible podcast, we are joined by Maneet Sehgal and Manish Parikh, leaders at iQor India who bring a wealth of expertise in operations and financial services. With over two decades of experience, including 15 years at iQor, Maneet has overseen signifi…
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In this weeks episode, Ryan makes Jamie read Deadpool's first ongoing series from 1997. Written by Joe Kelly, pencils by Ed McGuinness and inks by Nathan Massengill. They also go on tangents about MCU fantasy booking, Jamie's comparison of Deadpool to Shakespeare, Jamie's disdain for this specific portrayal of the Irish accent, and an attempt at a …
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In this weeks episode, Ryan makes Jamie read the 2023 ongoing series, Shazam!. By storytellers Mark Waid and Dan Mora with colours by Alejandro Sánchez. They also go on tangents about why heatwaves feel worse in England, why they still claim to not be Star Wars fans, how all gods are real...sort of, and their favorite kids TV shows. Timecodes 00:00…
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In this weeks episode, Ryan makes Jamie read the 2023 comic book series, Phantom Road. Written by Jeff Lemire, art by Gabriel H. Walta and colour by Jordie Bellaire. They also go on tangents about Mystery Box style fiction, how the original mystery box series was The Twilight Zone, Jamie explains MKUltra and also goes on a rant about Harry Potter T…
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Unveiling Accelerated Business Success by Unlocking AI Potential We welcome Joe Buggy to this week’s episode of the Digitally Irresistible podcast. As an innovative executive leader with a rich background in operations, business development, and finance, with specialization in the BPO sector, Joe is renowned for his strategic insights. Growing up a…
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In this weeks episode, Ryan makes Jamie read the 2023 ongoing, Eisner Award nominated series, Birds of Prey. Written by Kelly Thompson, art by Leonardo Romero and Arist Deyn, and colours by Jordie Bellaire. They also go on tangents about how great Margot Robbie is, how great The Big Short is, debating the semantics of a plot hole, and Ryan badly ex…
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In this weeks episode, Ryan makes Jamie read the currently on going series, Ultimate Spider-Man. Written by Jonathan Hickman and art by Marco Checchetto and David Messina. Ryan also badly explains the history of the Marvel Ultimate Universe, decides who would win between Captain America and Batman, and Jamie gets exposed for never reading prologues…
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In this weeks episode, Ryan makes Jamie read the currently ongoing and currently Eisner Award nominated comic book series, Transformers. Written and drawn by Daniel Warren Johnson with colour by Mike Spicer. You'll also hear about Ryan's dumb idea for a comic book, Ryan explaining some of the wrestling moves that the Transformers do to each other, …
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Today I get to talk about my adopted hometown of Los Angeles!! And since I love to talk about the history of LA that rests beneath the surface...often just out of sight...who better to have on than Etan Rosenbloom, the greater of my favorite Insta account, EtanDoesLA and the host of a first-rate website on LA's over 600+ landmarks on the National R…
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In this weeks episode, Ryan makes Jamie read issues 105-110 of the currently ongoing, Eisner Award nominated series Nightwing. Written by Tom Taylor and art by Bruno Redono, Stephen Byrne and Sami Basri. They also talk about how the unique perspective of issue 105 has earned it's own award nomination, some quick back stories for Dick Grayson and Da…
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Today’s episode is powerful and different. We’re celebrating EMS Week, which marks the 50th anniversary of National EMS Week. The motto, ‘Honoring Our Past, Forging Our Future,’ encapsulates this momentous occasion perfectly. This week, we recognize the incredible contributions of Emergency Medical Services (EMS) professionals and express our deepe…
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The Vital Role of Leadership in Customer Satisfaction We welcome Daniel Burks to this week’s episode of the Digitally Irresistible podcast. As a retail management professional with over two decades of experience in elevating customer experience and service excellence, Daniel brings a perspective on leadership that blends both intellectual and heart…
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In this weeks episode, Ryan and Jamie discuss the 2023 limited series, Beneath The Trees Where Nobody Sees, with story and art by Patrick Horvath and letters by Hassan Otsmane-Elhaou. They also discuss it's similarities to Dexter, it's themes of natural vs unnatural violence, whether it's pretentious to be called Jesus, and swear words are magic. Y…
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In this weeks episode, Ryan and Jamie discuss the 2023 limited series, The Cull, which is written by Kelly Thompson, art by Mattia De Iulis and lettering by Hassan Otsmane-Elhaou. They also go on tangents about their love of American diners, the similarities between TMNT and Sex in the City, the underrated TV show Misfits and the ChatGPT robot that…
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In this weeks episode, Ryan and Jamie celebrate May the 4th by going through some of the current, ongoing Star Wars comic titles from Marvel. Specifically, Mace Windu, Jango Fett, and Darth Maul - Black, White & Red. They also go on tangents about the difference between American trucks and British lorries, Jamie's child trauma from Disneyland, and …
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Creating Onboarding Experiences That Empower New Hires In this episode of iQor’s CX Labs Digitally Irresistible podcast, John Mercer, director of continuous improvement at iQor, delves into iQor’s Qoncierge program, which is dedicated to welcoming newly hired frontline employees. In this role, he supports the Qoncierge team to make sure they have t…
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In this weeks episode, Ryan and Jamie discuss the 2023, ongoing series from Image Comics, Void Rivals, written by Robert Kirkman, drawn by Lorenzo De Felici and colored by Matheus Lopes. They also go on some long tangents about the British version of G.I. Joe, the upcoming Community movie, and how Marlon Brando was a difficult actor. So there's som…
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United States involvement in World War II is a complicated story, but incomplete unless we discuss black Americans and their contributions to the war effort. Matt and I get to it, discussing everything from support roles to civil right initiatives to the Double V campaign. This is good stuff...all from his recent book - Half American: The Epic Stor…
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In this weeks episode, Ryan and Jamie discuss the 2023 ongoing series, Sensational She-Hulk, written by Rainbow Rowell and art by Andrés Genolet and Dee Cunniffe. Not so many tangents this week as Jamie was recovering from illness and Ryan was just tired. YouTube- https://www.youtube.com/channel/UC_2GA9q40JoBmnbOrkjGuJg Apple Podcasts- https://podc…
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Building and Sustaining Memberships Through Excellent CX This week we welcome Jennifer Blevins to the Digitally Irresistible podcast. Jennifer is the senior vice president of member engagement and relationship management at Wespay, a payments association that guides its members with insights on best practices, business solutions , strategy, complia…
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In this weeks episode, Ryan and Jamie discuss the only Fallout related comic book that Bethesda have ever allowed to be produced for some reason. Fallout: New Vegas- All Roads is a prequel to the video game and was written by Chris Avellone, pencils by Jean Diaz and Wellinton Alves, and inks by Belardino Brabo and Nelson Pereira They also fill time…
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In this weeks episode, Ryan and Jamie discuss the 2021 ongoing series, Newburn, written by Chip Zdarsky and art by Jacob Phillips. They also go on tangents about cromulent T-shirts, the best John Wick films, and the superior modern adaptation of Sherlock Holmes. From 54.30, they also give their recommendations for The Bad Batch season 3, X-Men 97 a…
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Welcome to the latest episode of iQor’s CX Labs Digitally Irresistible podcast where we delve into the world of organizational development with Mark Monaghan, vice president of organizational development at iQor. Mark shares insights on the components of organizational development, as well as heartwarming examples of employees whose careers have be…
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In this weeks episode, Ryan and Jamie discuss the currently releasing, limited series, Justice League Vs Godzilla Vs Kong. Written by Brian Buccellato, art by Christian Duce, and colour by Luis Guerrero. They also go on tangents about how Mike Tyson fixed Steve-o's nose, why Johnny Depp is weird, the insurance premiums of DC comics cities, and the …
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In this weeks episode, Ryan and Jamie discuss the 1981 released story line, Days of Future Past, from issues #141–142 of The Uncanny X-Men. Created by the writer/artist team of Chris Claremont, John Byrne and Terry Austin. They also go on tangents about the friendship between Hugh Jackman and Ryan Reynolds, the highlights of Daniel Radcliffe's care…
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iQor's Active Learning Approach in Business Process Outsourcing Creates Irresistible Employee and Customer Experiences On this episode of iQor’s CX Labs Digitally Irresistible podcast, iQor Senior Manager of the Active Learning Classroom Tarisse Grant-Shelton explores the evolution of training and development at iQor, a business process outsourcing…
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In this weeks episode, Ryan and Jamie discuss the 2023 ongoing series, Wonder Woman, written by Tom King and art by Danial Sampere. They also talk a bit about the passing of Akira Toriyama, the modern representation of female superheroes, and Jamie attempts to explain what the 80/20 principle is. YouTube- https://www.youtube.com/channel/UC_2GA9q40J…
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Brad has written 19 books on the Civil War, and we talk about a bunch of them...and his work on Gettysburg especially - like why people fixate on that battle as the turning point of the war. Hmmmm. And of course, we discuss maps. There's some surprises here so make sure to listen closely :) Oh - and if you want his super awesome map book, then clic…
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In this week's episode, Ryan and Jamie discuss the 2005 anthology series, Avatar: The Last Airbender – The Lost Adventures, produced by the animation's original creators, Michael Dante DiMartino and Bryan Konietzko. They also go on tangents about why Ryan assumed Jamie had already seen the original animation, how different parts of the world progre…
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In this special edition of iQor’s Digitally Irresistible podcast, guest host Maribel De Leon chats with customer service expert and best-selling author Shep Hyken, chief amazement officer at Shepherd Presentations. Through his deep understanding of customer behavior and customer service, Shep shares his observations on artificial intelligence (AI),…
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In this weeks episode, Ryan and Jamie discuss the graphic novel adaptation of the 1965 epic science fiction novel, Dune, by American author Frank Herbert. Adapted by Brian Herbert and Kevin J. Anderson with illustration by Raúl Allén and Patricia Martín. They also go on tangents about Norfolk's love of Alan Partridge, would you trust yourself with …
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A Transformative Approach to Value-Centric Leadership On this episode of iQor’s Digitally Irresistible podcast, we welcome Sean Ilenrey. Sean is an award-winning tech executive, published author, and keynote speaker whose achievements have inspired his drive to help other professionals achieve their own definition of personal success. In his ground…
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In this weeks episode, Ryan and Jamie discuss the 2023, currently ongoing series, W0rldtr33, written by Eisner Award-winning writer James Tynion IV and art by Fernando Blanco. They also go on tangents about the differences between sex and violence in modern culture, the acting ranges of Colin Farrell and Colin Firth, and what would happen if the in…
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In this episode, I welcome author and screenwriter Don Alexander and we discuss his novel: Shackles of a Freeman: the Untold Story of Lewis Sheridan Leary. Leary was the son of a free black man in Antebellum North Carolina who finds his way into the ranks of John Brown and is involved in raid on Harper's Ferry. This is a gripping historical fiction…
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In this weeks episode, Ryan and Jamie discuss the "The Room" of superhero comics, Spider-Man: Reign. Not as many tangents this episode but plenty of plot holes, weird character motivations and very baffling art choices. Comic talk starts 07.18 YouTube- https://www.youtube.com/channel/UC_2GA9q40JoBmnbOrkjGuJg Apple Podcasts- https://podcasts.apple.c…
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Dr. Adam Mendelsohn, professor of history at the University of Cape Town and the director of the Kaplan Centre for Jewish Studies, joins me to discuss his latest book: Jewish Soldiers in the Civil War: The Union Army What a fascinating conversation indeed! We talk about the Jewish experience in the military and also about Jews in the United States …
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A Former Frontline Agent’s Career Journey Contributes to a Powerful Active Learning Approach at iQor In this episode of iQor’s CX Labs Digitally Irresistible podcast, Jason Miles, director of active learning design and development at iQor, sheds light on the transformative impact of active learning in training and development. Jason’s active learni…
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In this weeks episode, Ryan and Jamie discuss the 2023 ongoing series, Immortal Thor, written by Al Ewing, pencil by Martin Coccolo and colors by Matthew Wilson. They also go on tangents about Alex Ross' cover art, how Thatcher ruined the British 80's, and Jamie's reading of a NSFW poem by Robert Burns. Apple Podcasts- https://podcasts.apple.com/us…
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Steve and I discuss one of my favorite topics: Civil War veterans. And as a psychiatrist, he brings a unique perspective to the conversation - and offers compelling evidence about their postwar attitudes concerning the war itself and why they fought it in the first place. You can get his book, One More War to Fight: Union Veterans' Battle for Equal…
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My lovely wife, Coni and I have a quick chat about the RELAUNCH of the Rogue Historian Podcast, the phrase "throughout history," Grover Cleveland, and of course how saunas affect one's skin. Support this podcast! Grab The Rogue Historian merch HERE Read my latest book, Mastering the Past Check out all the rest at KeithHarrisHistory.com --- Support …
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