We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Fiona Banner aka The Vanity Press is a visual artist whose work centres on the problems and possibilities of language, both written and metaphorical. For much of 2020 she has been artist in residence at Phytology, a cultural institute based at Bethnal Green Nature Reserve in East London. During her time there she has been making work with the non-human residents, and also talking to some pretty fab humans, in an open sided potting shed, ruminating on the environment, art and activism. Supported using public funding by Arts Council England
Fiona Banner aka The Vanity Press is a visual artist whose work centres on the problems and possibilities of language, both written and metaphorical. For much of 2020 she has been artist in residence at Phytology, a cultural institute based at Bethnal Green Nature Reserve in East London. During her time there she has been making work with the non-human residents, and also talking to some pretty fab humans, in an open sided potting shed, ruminating on the environment, art and activism. Supported using public funding by Arts Council England
Fiona Banner speaks to Johanna Gibbons landscape architect at J&L Gibbons and author of Conversations on Urban Forestry about her love of trees, soil and the world wide wood. Recorded at the Bethnal Green Nature Reserve (Phytology) Fiona Banner aka The Vanity Press is a visual artist whose work centres on the problems and possibilities of language, both written and metaphorical. For much of 2020 she has been artist in residence at Phytology, a cultural institute based at Bethnal Green Nature Reserve in East London. During her time there she has been making work with the non-human residents, and also talking to some pretty fab humans, in an open sided potting shed, ruminating on the environment, art and activism. Thanks to The Arts Council England and Bethnal Green Nature Reserve Trust Host and Recording: Fiona Banner, Producer: Alice Waters, Sound Production: Lucia Scazzocchio…
"Michael, I am going to introduce you. And that's not easy, because you are many things and you work in many different fields. But your project is very consistent and focused. So Michael Smythe, artist, activist, producer, horticulturalist... Yeah… When you started to become involved with this space, the Bethnal Green Nature Reserve, did you approach it as an artwork in the first place? Or did that grow as the work grew? Because I know that this beautiful Phytology Medical garden that we're sitting looking at here, is a sculptural work and was founded as a sculptural work but it looks like a garden…. of sorts. So I'm intrigued” If you are intrigued too, listen to this! Recorded recently, outside at the Bethnal Green Nature Reserve Trust, overlooking the Phytology Medicine Garden.. Fiona Banner aka The Vanity Press is a visual artist whose work centres on the problems and possibilities of language, both written and metaphorical. For much of 2020 she has been artist in residence at Phytology, a cultural institute based at Bethnal Green Nature Reserve in East London. During her time there she has been making work with the non-human residents, and also talking to some pretty fab humans, in an open sided potting shed, ruminating on the environment, art and activism. Thanks to The Arts Council England and Bethnal Green Nature Reserve Trust Host and Recording: Fiona Banner, Producer: Alice Waters, Sound Production: Lucia Scazzocchio…
Fiona Banner aka The Vanity Press discusses good hair days, bad hair days, foxes, nature, language, the internet, lockdown, anxiety, isolation, and the environment with Dr Omar Kholeif ; author, curator and cultural historian, whose recent book Art in the Age of Anxiety is now available and is brilliant. Recorded recently, outside at the Bethnal Green Nature Reserve Trust, overlooking the Phytology Medicine Garden.. Fiona Banner aka The Vanity Press is a visual artist whose work centres on the problems and possibilities of language, both written and metaphorical. For much of 2020 she has been artist in residence at Phytology, a cultural institute based at Bethnal Green Nature Reserve in East London. During her time there she has been making work with the non-human residents, and also talking to some pretty fab humans, in an open sided potting shed, ruminating on the environment, art and activism. Thanks to The Arts Council England and Bethnal Green Nature Reserve Trust Host and Recording: Fiona Banner, Producer: Alice Waters, Sound Production: Lucia Scazzocchio…
Welcome to The Squirrel's Heartbeat, with Fiona Banner aka The Vanity Press and Lucia Pietroiusti, Curator of General Ecology at Serpentine Galleries. Fiona and Lucia met recently at Bethnal Green Nature Reserve and talked about stuff. The title of this series comes from a George Eliot quote which Lucia referred to during this conversation, “If we had a keen vision and a feeling of all ordinary human life it would be like hearing the grass grow and the squirrel's heart beat and we should die of that roar which lies on the other side of silence… As it is, the quickest of us walk about well wadded with stupidity.” It stuck with Fiona as a meditation on language, the medium of their discussion and also the topic of it... but it is also about naming, and in turn classification, and in turn gender (Mary Ann Evans took the name George Eliot in order in order to create an ambiguity around her gender), and in turn the non-binary nature of nature itself and the conundrums we have in naming it or attributing words to it. Fiona Banner aka The Vanity Press is a visual artist whose work centres on the problems and possibilities of language, both written and metaphorical. For much of 2020 she has been artist in residence at Phytology, a cultural institute based at Bethnal Green Nature Reserve in East London. During her time there she has been making work with the non-human residents, and also talking to some pretty fab humans, in an open sided potting shed, ruminating on the environment, art and activism. General Ecology is the Serpentine’s long-term and ongoing project researching complexity, more-than-humanism, climate justice and environmental balance. Founded in 2018, General Ecology is a strategic effort to embed environmental subjects and methods throughout the Galleries’ outputs, structures and networks. General Ecology concerns itself simultaneously with environmental and organisational ecologies. Thanks to The Arts Council England and Bethnal Green Nature Reserve Trust Host and Recording: Fiona Banner, Producer: Alice Waters, Sound Production: Lucia Scazzocchio…
Fiona Banner aka The Vanity Press is a visual artist whose work centres on the problems and possibilities of language, both written and metaphorical. For much of 2020 she has been artist in residence at Phytology , a cultural institute based at Bethnal Green Nature Reserve in East London. During her time there she has been making work with the non-human residents, and also talking to some pretty fab humans, in an open sided potting shed, ruminating on the environment, art and activism.…
Bem vindo ao Player FM!
O Player FM procura na web por podcasts de alta qualidade para você curtir agora mesmo. É o melhor app de podcast e funciona no Android, iPhone e web. Inscreva-se para sincronizar as assinaturas entre os dispositivos.
Junte-se ao melhor app de podcast do mundo para genrenciar seus shows favoritos online e reproduzi-los offline no nosso app Android e iOS. É grátis e fácil!