))
Behind the Scenes of a Successful Restaurant Experience with Donna Josephson
Manage episode 384161254 series 2930439
Conteúdo fornecido por Ovation. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Ovation ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Ever wonder how top restaurant brands create a guest experience that keeps customers coming back for more? Prepare to be enlightened as we sit down with Donna Josephson, CMO of Shipley's Donuts, a seasoned marketer who has worked with big names such as Chick-fil-A, Applebee's, Wendy's, and McAllister's. Donna lays bare the common pitfalls marketers often stumble into in the restaurant industry and emphasises the vital role of a partnership between marketers and operators in delivering a memorable guest experience.
On this episode, you'll learn from Donna about:
- Addressing diverse needs of guests
- Importance of emotional connection
- Rapid innovation
- More!
Thanks, Donna!
295 episódios
Compartilhar
