Last summer, something monumental happened. One of Uncuffed's founding producers, Greg Eskridge, came home after more than 30 years in prison. In this episode we’ll bring you back to that emotional day last summer when he walked out of the San Quentin gates, free at last. Our work in prisons is supported by the California Arts Council, the California Department of Corrections and Rehabilitation, independent foundations, and donations from listeners like you. Learn more, sign up for Uncuffed news, and support the program at www.weareuncuffed.org Follow us @WeAreUncuffed on Instagram and Facebook Transcripts are available within a week of the episode coming out at www.kalw.org/podcast/uncuffed…
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Getting Your Board on Board with the Cloud, with Anthony Darden
Manage episode 373211511 series 3355619
Conteúdo fornecido por Opkalla. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Opkalla ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Some say cloud investments are not meeting their promised ROI potential. Today our guest Anthony Darden speaks about how to sell the vision of moving to the cloud to a board by formulating the proposals as initiatives other departments need to perform better. We also discuss how AI is affecting application development teams and what young college students should consider post-graduation as AI continues to impact the job market.
Conversation Highlights:
[00:07] Intro
[00:33] Discussing the Microsoft lawsuit in Europe
[03:50] Introducing our guest, Anthony Darden
[04:37] How to communicate the value of the cloud
[07:39] Whether the pendulum will swing back to the traditional model
[14:06] Delivering a vision of digital transformation
[19:41] Comparing cloud conversations to infrastructure conversations
[24:30] How AI is impacting IT workflows
[27:47] Advice for students interested in tech
[30:05] A new role within the IT space
[34:19] The biggest (!) debate in the history of our podcast
[36:36] Thoughts on AI-generated resumes
[40:42] Anthony's message to the world
[42:24] Closing thoughts
Notable Quotes:
"There's one phrase that I think resonates for this conversation. It's that every company is a technology company now. That being said, that means you're touching every corner of your organization." Anthony Darden [18:44]
"Look around, everything's changing. So you either adapt and adopt or you kind of age out. And that's kind of what we're seeing." Aaron Bock [31:39]
"Listen to your coworkers, be empathetic. Not everything requires a snarky reaction in return. I just think we need to get back to that. And I think we would all be better off both personally and professionally." Anthony Darden [42:08]
Capítulos
1. Intro (00:00:07)
2. Discussing the Microsoft lawsuit in Europe (00:00:33)
3. Introducing our guest, Anthony Darden (00:03:50)
4. How to communicate the value of the cloud (00:04:37)
5. Whether the pendulum will swing back to the traditional model (00:07:39)
6. Delivering a vision of digital transformation (00:14:06)
7. Comparing cloud conversations to infrastructure conversations (00:19:41)
8. How AI is impacting IT workflows (00:24:30)
9. Advice for students interested in tech (00:27:47)
10. A new role within the IT space (00:30:05)
11. The biggest (!) debate in the history of our podcast (00:34:19)
12. Thoughts on AI-generated resumes (00:36:36)
13. Anthony's message to the world (00:40:42)
14. Closing thoughts (00:42:24)
31 episódios
Getting Your Board on Board with the Cloud, with Anthony Darden
IT Matters | Tech Solutions and Strategies for Every Industry
CompartilharManage episode 373211511 series 3355619
Conteúdo fornecido por Opkalla. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Opkalla ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Some say cloud investments are not meeting their promised ROI potential. Today our guest Anthony Darden speaks about how to sell the vision of moving to the cloud to a board by formulating the proposals as initiatives other departments need to perform better. We also discuss how AI is affecting application development teams and what young college students should consider post-graduation as AI continues to impact the job market.
Conversation Highlights:
[00:07] Intro
[00:33] Discussing the Microsoft lawsuit in Europe
[03:50] Introducing our guest, Anthony Darden
[04:37] How to communicate the value of the cloud
[07:39] Whether the pendulum will swing back to the traditional model
[14:06] Delivering a vision of digital transformation
[19:41] Comparing cloud conversations to infrastructure conversations
[24:30] How AI is impacting IT workflows
[27:47] Advice for students interested in tech
[30:05] A new role within the IT space
[34:19] The biggest (!) debate in the history of our podcast
[36:36] Thoughts on AI-generated resumes
[40:42] Anthony's message to the world
[42:24] Closing thoughts
Notable Quotes:
"There's one phrase that I think resonates for this conversation. It's that every company is a technology company now. That being said, that means you're touching every corner of your organization." Anthony Darden [18:44]
"Look around, everything's changing. So you either adapt and adopt or you kind of age out. And that's kind of what we're seeing." Aaron Bock [31:39]
"Listen to your coworkers, be empathetic. Not everything requires a snarky reaction in return. I just think we need to get back to that. And I think we would all be better off both personally and professionally." Anthony Darden [42:08]
Capítulos
1. Intro (00:00:07)
2. Discussing the Microsoft lawsuit in Europe (00:00:33)
3. Introducing our guest, Anthony Darden (00:03:50)
4. How to communicate the value of the cloud (00:04:37)
5. Whether the pendulum will swing back to the traditional model (00:07:39)
6. Delivering a vision of digital transformation (00:14:06)
7. Comparing cloud conversations to infrastructure conversations (00:19:41)
8. How AI is impacting IT workflows (00:24:30)
9. Advice for students interested in tech (00:27:47)
10. A new role within the IT space (00:30:05)
11. The biggest (!) debate in the history of our podcast (00:34:19)
12. Thoughts on AI-generated resumes (00:36:36)
13. Anthony's message to the world (00:40:42)
14. Closing thoughts (00:42:24)
31 episódios
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1 Navigating the Cybersecurity Maze, with Geoff Moore 40:42
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Mais Tarde Mais Tarde Listas Like CurtidoOn this episode of the IT Matters Podcast , Keith Hawkey is joined by Geoff Moore, Chief Information Officer at Valmark Financial. Together, they discuss cybersecurity best practices, navigating the complex world of managed security services, and the evolving role of AI in threat detection. Conversation Highlights: 00:00 Introducing Geoff Moore, CIO at Valmark Financial [02:11] Making sense of cybersecurity acronyms: MDR, XDR, and SOC [07:22] AI's role in detecting threats and phishing attempts [11:08] The rise of multifactor authentication [19:39] Ransomware trends in 2024 [34:44] How generative AI may reshape learning and belief systems Notable Quotes: "Whatever we're doing today is good, but we always have to keep our eyes on the horizon, and just realize we're always going to have to keep upping our security." – Geoff Moore [12:29] "A lot of us have probably won a lot of challenges in our lives, but part of IT is to just stay curious, keep learning, and figure out new ways to do things." – Geoff Moore [39:09] Connect with Geoff Moore: LinkedIn: https://www.linkedin.com/in/geoffreyfmoore/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla , a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 The Evolving Role of Virtual CIOs, with Jeff Roberts 48:44
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Mais Tarde Mais Tarde Listas Like CurtidoOn this episode of the IT Matters Podcast, Keith and Aaron are joined by Jeff Roberts, Founder & CEO at Innovation Vista. Drawing from his extensive experience as a CIO and consultant, Jeff discusses common pitfalls organizations encounter with VCIO services and shares strategies for leveraging their potential to drive greater efficiency and success. Conversation Highlights: 00:00 Introducing Jeff Roberts, founder and CEO of Innovation Vista [03:54] The genesis of Innovation Vista [05:36] Common missteps with fractional CIOs [11:06] Building trust in consulting engagements [24:40] A client’s IT transformation success story [28:18] Finding the right fit for each client [40:12] Managing risk effectively in a VCIO model Notable Quotes: "Change has never been faster than it is right now, and it'll never be this slow again." - Jeff Roberts [37:32] "You have to go beyond efficiency. You really need to empower the entire business model and transform it." - Jeff Roberts [44:33] Connect with Jeff Roberts: LinkedIn: https://www.linkedin.com/in/robertsjeff/ Innovation Vista: https://innovationvista.com/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Leading IT Teams with Humility, with Glenn Hasteadt 34:49
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Mais Tarde Mais Tarde Listas Like CurtidoIn this episode, Keith is joined by Glenn Hasteadt, IT Director at the County of Onslow, and Jess Levin, Technology Advisor at Opkalla. Glenn dives into the importance of building relationships and fostering trust with your IT team. Conversation Highlights: 00:00 Introducing our guest, Glenn Hasteadt [02:48] IT teams gaining recognition [03:27] Fostering relationships between departments [04:51] Advice for new leaders [11:09] Practicing culture characteristics [24:30] The new generation of IT [32:01] Discussing culture change Notable Quotes: "Your culture of your organization is how you think Sunday night with Monday coming." Glenn Hasteadt [24:05] "The change begins with the leader, not the other way around." Keith Hawkey [33:03] Connect With Glenn Hasteadt LinkedIn: https://www.linkedin.com/in/ghasteadt/ Keynote Speaking: https://powerincaring.com/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Navigating Change Management in IT, with Meridith Fix 30:10
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Mais Tarde Mais Tarde Listas Like CurtidoIn this episode of the IT Matters podcast, host Keith Hawkey delves into the complexities of change management with Meridith Fix, the former CIO of Lendlease. Meridith shares her extensive experience and unique perspectives on how organizations can successfully navigate technology changes from a human-centric approach. Conversation Highlights: [00:00] Introducing our guest, Meridith [03:34] Building the foundations for a technology change [06:32] Navigating organizational changes [09:46] Cultivating continued learning [15:35] Understanding communication styles [24:59] Generative AI and change management [27:43] Meridith's message to IT leaders Notable Quotes: "People resist change out of fear, out of fear and distrust because our brains are wired to keep us safe. We have this sort of natural inclination to lean towards the status quo to prioritize the present." Meridith Fix [04:58] "One of my favorite quotes of all time is 'Be the change you want to see in the world.' I think that's what I would encourage IT leaders to be, really any leader." Meridith Fix [28:12] Connect With Meridith Fix LinkedIn: https://www.linkedin.com/in/meridithfix/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Building Security Compliance Plans for Startups, with Darrell Stinson 30:53
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Mais Tarde Mais Tarde Listas Like CurtidoIn this episode, Keith is joined by Darrell Stinson, VP of IT & Security at Cohere Health, a software startup in the healthcare space. Darrell and Keith dive into a strategy for building and implementing security compliance plans for startups. Conversation Highlights: [00:39] Introducing our guest, Darrell Stinson [03:37] Darrell's journey with startups [05:51] Experimenting with open source technology [07:13] Strategizing in a new ecosystem [14:08] Evaluating MDR providers [20:35] Compliance requirements to adopt [24:23] Utilizing artificial intelligence Notable Quotes: "Communication helps build your credibility, helps build your buy in, and people are more inclined to support decisions that you make." Darrell Stinson [16:55] "(Artificial Intelligence) is gonna give you an outline and then you can go and sprinkle Keith in it, you can go and sprinkle Darrell in it, and fill in the blanks with the things that are appropriate." Darrell Stinson [25:48] Connect With Darrell Stinson LinkedIn: https://www.linkedin.com/in/darrell-j-stinson/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Challenges and Opportunities of the Logistics Industry, with Chintan Patel 40:02
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Mais Tarde Mais Tarde Listas Like CurtidoIn this episode, Keith is joined by Chintan Patel, Chief Information Officer at National DCP, a supply chain management company serving the franchisees of Dunkin'. Chintan delves into the hurdles and opportunities she encounters in the logistics industry, highlighting the role of technology in overcoming these obstacles. Conversation Highlights: [00:41] Introducing our guest, Chintan Patel [02:16] High level challenges in the logistics industry [04:02] Technologies making an impact [07:35] Discussing remote labor opportunities [13:20] Artificial Intelligence and Operations [23:18] Lessons learned in digital transformation [32:06] Understanding your target audience [35:41] Chintan's message to IT leaders Notable Quotes: "At the end of the day, technology is a data journey from A to B, and how efficiently you get there." Chintan Patel [19:59] "Don't forget to sell for yourself, you've got to be your own marketing champion." Chintan Patel [36:15] Connect With Chintan Patel LinkedIn: https://www.linkedin.com/in/chintan-patel-atlanta/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Technology's Impact on the EMC Industry, with Anthony Kent 37:03
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Mais Tarde Mais Tarde Listas Like CurtidoIn this episode, Keith and special guest Jesse are joined by Anthony Kent, VP of Information Technology at Four County EMC, an electric membership cooperative in North Carolina. Anthony shares insights into the technological advancements and challenges faced by electric cooperatives, particularly focusing on the integration of new technologies and AI into their operations. Conversation Highlights: [00:17] Introducing our guests, Anthony Kent and Jesse Erickson [01:17] How Jesse and Anthony met [02:46] Anthony's career journey and background [06:32] Explaining what an electric co-op is [09:18] Technologies impacting Anthony's role [15:27] AI in the EMC industry [19:30] Anthony's integration challenges [24:51] Learning from failures in his role [29:13] Innovations in the OT space [33:41] Anthony's message to IT leaders Notable Quotes: "You need to have some buffers in place to help protect yourself, your data, and your organization, but AI is here to stay. And it's going to be a bigger part of the future going forward." Anthony Kent [12:23] "Just keep moving along. We're all human. We all make mistakes. All we can do is just try to be better." Anthony Kent [34:53] Connect With Anthony Kent LinkedIn: https://www.linkedin.com/in/anthony-k-b3ab0b5/ Off the Wire: https://open.spotify.com/show/4hTvTSA935imZPY41wXS39?si=0c7eb684d6754b51 The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Implementing Zero Trust Architecture, with William MacMillan 37:59
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Mais Tarde Mais Tarde Listas Like CurtidoWilliam MacMillan serves as the Chief Product Officer at Red Cell Partners, an incubation firm building rapidly-scalable technology-led companies. After nearly two decades of military service, he transitioned into the role of Chief Information Security Officer at the CIA, safeguarding our nation against cyber threats. In this episode, we discuss the process of implementing Zero Trust Architecture in your organization and its importance. Conversation Highlights: [00:23] Introducing our guest, William MacMillan [01:26] MacMillan's experience in the service [04:02] Transitioning to the CIA [06:14] CIA in the film industry [11:38] Origins of Zero Trust Architecture [18:09] Zero Trust Strategy in the CIA [26:19] The impacts of Generative AI [29:00] Introducing Red Cell Partners [34:45] Advice to young people interested in cyber Notable Quotes: "We're starting to see Gen AI harnessed in ways that are going to help the overworked and overwhelmed cyber defenders that need to operate a lot more efficiently." William MacMillan [28:05] "I can't emphasize enough, I don't know why people wouldn't want to work in cybersecurity. It's where the action is." William MacMillan [35:27] Resources Mentioned: Spycraft Entertainment: https://spycraftentertainment.com/ Jerry O'Shea John Sipher Kari Amelung Phil Reilly Connect With William MacMillan LinkedIn: https://www.linkedin.com/in/william-macmillan-b835714/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Understanding MDR Services, with Brennan Manion 29:57
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Mais Tarde Mais Tarde Listas Like CurtidoBrennan Manion serves as a Senior Account Executive at Red Canary, a Managed Detection Response service providing 24/7/365 protection for their customers. Through Red Canary's innovative approach, which integrates AI and human expertise, organizations can effectively mitigate cyber threats while minimizing false positives, providing peace of mind in an ever-evolving threat landscape. In this episode, we discuss the significance of MDR and the intricate differences between EDR, MDR, and XDR. Conversation Highlights: [01:39] Introducing our guest, Brennan Manion [07:12] Defining MDR [12:30] Discussing the origin of Red Canary [13:32] Adopting a cloud-first model [15:39] False positives in MDR [18:09] Comparing EDR, MDR, and XDR [21:16] Partnering with Red Canary [24:25] Leveraging AI in MDR services [27:10] Brennan's message to IT leaders Notable Quotes: "The number one core value at Red Canary is we do what's right for the customer." Brennan Manion [15:19] "If you feel strong about something, push the button. You'd be surprised at the amount of greatness that you can bring the world." Brennan Manion [28:30] Connect With Brennan Manion LinkedIn: https://www.linkedin.com/in/brennan-manion-5a916639/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Navigating IT Challenges in Healthcare, with Todd Capriotti 35:07
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Mais Tarde Mais Tarde Listas Like CurtidoTodd Capriotti serves as the Chief Information Officer of Wahiawa General Hospital, a community-owned, non-profit hospital serving Central Oahu and Oahu's North Shore. Hand-picked as the first-ever CIO for Wahiawa, Todd pioneered a comprehensive transformation strategy, reversing a 5+ year negative trend of delivery outages and service interruptions. In this episode, we discuss the unique challenges of revamping IT infrastructure and cybersecurity protocols in the healthcare industry. Conversation Highlights: [01:02] Introducing our guest, Todd Capriotti [06:08] Solution providers in Hawaii [09:15] Accepting the CIO role at Wahiawa [10:36] Todd's biggest struggles in the role [16:32] Aligning with the other C-Suite leaders [19:48] Stretching the IT budget in a non-profit [23:07] Protecting data in the healthcare system [26:42] Discussing public cloud service [30:12] Todd's message to IT leaders Notable Quotes: "We have to fix the infrastructure before we can worry about fixing security." Todd Capriotti [14:24] "It's not about being right. It's about getting it done correctly." Todd Capriotti [32:23] Connect With Todd Capriotti LinkedIn: https://www.linkedin.com/in/todd-capriotti/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla , a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Defending Your Valuable Data Assets, with Kristopher Moniz 45:00
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Mais Tarde Mais Tarde Listas Like CurtidoKristopher Moniz serves as the National Data & Analytics Lead for Centric Consulting, an international management consulting firm with unmatched expertise in business transformation, AI strategy, cyber risk management, technology implementation and adoption. Kristopher's focus is helping his clients tackle their Data & Analytics challenges, specifically in the insurance industry, where he has concentrated the last fifteen years of his career. Today we discuss the importance of a data strategy in your organization and the steps to building one. Conversation Highlights: [00:40] Microsoft Copilot updates [02:14] Introducing our guest, Kristopher Moniz [04:23] Explaining data strategy [09:49] Building an organizational data strategy [13:36] Utilizing a business plan [23:04] Data and AI [25:27] Security risks with LLMs [30:19] Compliance laws in the modern landscape [34:39] Cloud first approach [39:19] Emerging tech in data and analytics [42:12] Kristopher's message to IT leaders Notable Quotes: "You can't have AI without data." Aaron Bock [23:33] "Every bit of data has value, you just don't know exactly what that value is yet." Kristopher Moniz [43:16] Connect With Kristopher Moniz LinkedIn: https://www.linkedin.com/in/kristophermoniz/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla , a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 How To Not Make IT Audits a Nightmare, with Matt Huffman 43:21
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Mais Tarde Mais Tarde Listas Like CurtidoMatt Huffman serves as the Information Technology Manager for Reinders, Inc, one of the Midwest’s largest full-service distributors of products to the commercial green industry. Matt has both administrated cybersecurity audits during his tenure at Wipfli and navigated them on the customer side. Through the years of seeing both ends, he developed a simple methodology to successfully save time and pass audits when they come around. Today we discuss those tips and tricks to help the IT leader manage what is traditionally a painful process. Conversation Highlights: [01:47] Introducing our guest, Matt Huffman [04:11] How Matt came about his role [08:38] What makes a good auditor [11:28] Audit organization strategy [13:38] Changes within audit processes across decades [15:14] Challenges in preparing for audits [23:49] Writing policies with ChatGPT [30:39] IT career paths for students [37:10] Matt's thoughts surrounding future tech [39:55] Matt's message to IT leaders Notable Quotes: "You shouldn't have to prepare if you're organized." Aaron Bock [11:25] "Know your value. No one's gonna do it for you." Matt Huffman [40:35] Connect With Matt Huffman LinkedIn: https://www.linkedin.com/in/matt-huffman-47baba18/ The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla , a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.…
1 Finding Value in Technology Advisors, with Becca Black 30:13
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Mais Tarde Mais Tarde Listas Like CurtidoOn this episode of the IT Matters Podcast, Keith Hawkey and Becca Black discuss the nuances of Technology Advisory. Becca reflects on her journey into the IT world, the significance of authentic relationships, and the importance of effective communication. Tune in for a candid discussion on building connections and achieving success in the IT realm. Conversation Highlights: [00:35] Introducing our guest, Becca Black [02:07] Becca's path to the tech world [05:55] Transitioning to Opkalla [08:54] Differences between Technology Advisors and Sales Reps [12:27] A Day-in-the-Life of a TA [14:08] Solving problems with our customers [17:48] Building positive relationships [21:50] Understanding buying timelines [25:45] Implementation of solutions [27:44] Becca's message to IT leaders Notable Quotes: "As technology advisors, we try to focus on seeing the world through the end users eyes and understanding the problem from their scope because we are not focused on a particular technology necessarily." Keith Hawkey [11:34] "It's just incredible how an organization has a heartbeat in the way it operates." Becca Black [27:11] Connect With Becca Black LinkedIn: https://www.linkedin.com/in/beccaarobertson/ The IT Matters Podcast is about IT matters and matters pertaining to IT.…
1 Practical AI Application, with Denver Hunter 36:12
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Mais Tarde Mais Tarde Listas Like CurtidoDenver Hunter serves as the Director of Information Technology at PenServ Plan Services, a full-service, third-party administrator offering retirement plan recordkeeping and administration services. In addition to his role leading their IT team, he shares perspectives on technology trends, writing for the Forbes Technology Council. Today we discuss practical applications of AI to automate tasks for the technology leader and the possibilities for help desks. We also dive into why hyperconverged technology makes sense in a cloud-centric world. Conversation Highlights: [02:14] Introducing our guest, Denver Hunter [04:45] AI and banking [09:32] Safe AI usage [12:04] Introducing Microsoft Copilot [15:36] Leveraging AI features [21:49] Hunter's Forbes article [22:55] Wins with hyperconverged technology [29:49] Measuring project ROI [32:10] Hunter's message to the world Notable Quotes: "My mindset with AI is that this hype is gonna cool a little bit and there's still going to be some amazing things to come out of it." Denver Hunter [8:14] "The grass is greener on the other side, but the water bill is higher." Denver Hunter [33:33] Connect With Denver Hunter LinkedIn: https://www.linkedin.com/in/james-anderson-74894a5a/ Hunter's Small Town Blog: https://smalltownco.com/ The IT Matters Podcast is about IT matters and matters pertaining to IT.…
1 TSDs and the Emergence of the Technology Advisor, with James Anderson 33:54
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Mais Tarde Mais Tarde Listas Like CurtidoJames Anderson is a Senior News Editor for digital news outlet Channel Futures, which hosts the largest IT Partner Event in North America, Channel Partners. In this episode we dive into the beginnings of the Technology Services Distributer (TSD) Industry and how discontent resellers and customers paved the way for the modern Technology Advisor role. Conversation Highlights: [01:11] Introducing our guest, James Anderson [04:52] The history of TSDs [08:49] Leveraging onboarding tools [09:48] Biggest players in the TSD world [12:35] The role of the Technology Advisor [15:26] Discussing data aggregation [17:52] Benefits of the Technology Advisor [23:37] Changing priorities within organizations [26:56] Discussing Channel Futures [28:36] Camaraderie in the cybersecurity world [31:10] Anderson's message to the world Notable Quotes: "There is this phase, trusted advisor, that you will hear in our industry, and who doesn't want a trusted advisor, right?" James Anderson [17:53] "You're trying to be an ally, and you're trying to not make it about the sale, not make it about rushing it, not any quarterly quotas, it's just about being present and vulnerable for your customers." James Anderson [32:02] Connect With James Anderson LinkedIn: https://www.linkedin.com/in/james-anderson-74894a5a/ X: @JamesAndersonCP The IT Matters Podcast is about IT matters and matters pertaining to IT.…
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