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The Angry Customer as Your Best Business Builder
Manage episode 293858494 series 2933739
Conteúdo fornecido por Louis Feuer, Nationally known speaker with a unique dynamic presentation!, Louis Feuer, and Nationally known speaker with a unique dynamic presentation!. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Louis Feuer, Nationally known speaker with a unique dynamic presentation!, Louis Feuer, and Nationally known speaker with a unique dynamic presentation! ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
While most employees and businesses reject their angry customers, in this episode Louis helps us understand the power and value of the customer who complains. He reinforces the value of a complainer and reminds all staff members about listening to each and every customer and client who is complaining. While they often make us angry, bring their message to us at the wrong time, Louis helps you focus on what they say and what it can mean to the future revenues of your business. This episode is for all staff and has important reminders for everyone who might be engaging with a potential or existing client/customer.
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