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The Great Value of a Complaint
Manage episode 293858491 series 2933739
Conteúdo fornecido por Louis Feuer, Nationally known speaker with a unique dynamic presentation!, Louis Feuer, and Nationally known speaker with a unique dynamic presentation!. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Louis Feuer, Nationally known speaker with a unique dynamic presentation!, Louis Feuer, and Nationally known speaker with a unique dynamic presentation! ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Louis remains focused on helping you retain customers, avoid negative comments about your business and to learn from every complaint. This episode is for your entire staff. Louis defines the seriousness of every complaint whether it is real or not. Here he explains it is not the reality of the complaint you necessarily need to address, but the appearance to your customer. Listen to his conversation about the best customer training you can acquire directly from that unwanted complainer.
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