Ep 305: Cross-border e-commerce delivery with DHL Express Germany CEO Markus Reckling

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1y ago 27:00

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Markus Reckling, CEO Germany at DHL Express, discusses cross-border e-commerce, delivery preferences, and sustainability.

Growth in B2B e-commerce
Post-pandemic trends in B2C e-commerce and bricks-and-mortar retail
Food delivery
Global opportunities for B2B retailers in supply markets and in customers
Why cross-border is important for B2B
Offering quality of service worldwide
Delivery preferences for different destination countries
Giving customers delivery choice in cross-border deliveries
Creating quality customer experiences in different markets
Returns - including return rates for international purchases
Deutsche Post DHL’s emission targets
Making sorting centres more environmentally sensitive
Leases on logistics centres
Electrifying the ground fleet
Key issues to be resolved to enable greater electrification of delivery fleets
Reducing aviation emissions - including SAF
DHL’s new GoGreen Plus offering
People and culture

347 episódios

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