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S6E1: Eric Yuan on Keeping Customers, and Employees, Happy

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Conteúdo fornecido por StanfordGSB. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por StanfordGSB ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

"My number one priority is to make sure Zoom employees are happy. I believe if you have happy employees, you’re going to have happy customers." Eric Yuan, SEP '06, founded Zoom in 2011 to "deliver happiness and bring people together" in a frictionless video environment. In 2019, Eric led Zoom to one of the highest-performing tech IPOs of the year. But it was the next year that really made his company a global verb. In January 2020, the Zoom app averaged about 56,000 daily downloads on the Apple App Store. Within two months, as the COVID-19 outbreak forced a tectonic shift in the way people communicate, those downloads surpassed two million per day.

In this episode of View From the Top, the podcast, Kathleen Schwind MBA '23, sits down to interview Yuan about what how he creates company culture, how he strives for work-life balance, and the few things he can't live without.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

59 episódios

Artwork
iconCompartilhar
 
Manage episode 348388707 series 3387159
Conteúdo fornecido por StanfordGSB. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por StanfordGSB ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

"My number one priority is to make sure Zoom employees are happy. I believe if you have happy employees, you’re going to have happy customers." Eric Yuan, SEP '06, founded Zoom in 2011 to "deliver happiness and bring people together" in a frictionless video environment. In 2019, Eric led Zoom to one of the highest-performing tech IPOs of the year. But it was the next year that really made his company a global verb. In January 2020, the Zoom app averaged about 56,000 daily downloads on the Apple App Store. Within two months, as the COVID-19 outbreak forced a tectonic shift in the way people communicate, those downloads surpassed two million per day.

In this episode of View From the Top, the podcast, Kathleen Schwind MBA '23, sits down to interview Yuan about what how he creates company culture, how he strives for work-life balance, and the few things he can't live without.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

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