HR Horror Stories: Does Every Gym Owner Have Staff Problems?

Run a Profitable Gym

Theft, fraud, lies and messy affairs—these are just some of the reasons why staff members get fired from gyms.
So how do you deal with severe staff stress?
In this episode of “Run a Profitable Gym,” host Mike Warkentin talks HR horror stories with Two-Brain mentor Andrea Savard, who has co-owned her gym, FirePower Fitness and Wellness in Ontario, Canada, for 20 years.
Over the years, Andrea has had to part ways with staff members, and even clients, who did not live up to her gym’s standards.
She shares some of her worst staffing conundrums and how she handled them. (Yes, she has tense tales.)
According to Andrea, many situations are not preventable. If you stay in the game long enough, you’ll have to fire a staff member.
But there are steps you can take to mitigate the likelihood of HR disasters and facilitate swift action when they do appear. Individualized electronic access codes and passwords, staff agreements and regular evaluations, and a code of conduct are just some features of gyms that are set up to professionally manage staff. A good lawyer on call doesn’t hurt, either.
Tune in to hear more top tips from a veteran gym owner.
Links
Andrea's Code of Conduct

Gym Owners United

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0:53 - Andrea’s interesting situations
6:35 - Did you take the cash box home?
16:23 - Theft can turn into fraud
27:59 - What did Andrea change?
33:07 - Don’t share private details when firing