OTO Journal podcast

#Sageotolaryngology #Sagepublications #Fitness #Medicine #Science #Podcasting Education #SAGE Publications

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

OTO Journal

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The Otolaryngology–Head and Neck Surgery podcast series highlights research published in the official peer-reviewed publication of the American Academy of Otolaryngology–Head and Neck Surgery Foundation. Each podcast, which is moderated by the Editor in Chief and includes the Associate Editor and author of the paper, offers an in depth discussion about its significance to the global otolaryngology community and quality patient care.

219 episódios

OTO Journal

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updated há cerca de um ano

Home de séries•Feed

219 episódios

#Sageotolaryngology #Sagepublications #Fitness #Medicine #Science #Podcasting Education #SAGE Publications

Todos os episódios

1
Is Outpatient Supraglottoplasty Possible? Examination of Perioperative Comorbidities and Outcomes 25:07

há 6 weeks25:07

25:07

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by senior author Gresham T. Richter MD, and Associate Editor John P. Dahl, MD, PhD, MBA, to discuss the outcomes of not admitting pediatric supraglottoplasty patients as outlined in the paper “Is Outpatient Supraglottoplasty Possible? Examination of Perioperative Comorbidities and Outcomes” which published in the March 2025 issue of Otolaryngology–Head and Neck Surgery . They talk about the necessity of keeping patients at the hospital for different comorbidities and situations, Click here to read the full article.…

1
Refractory Chronic Cough: A State-of-the-Art Review for Otolaryngologists 31:20

há 9 weeks31:20

31:20

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by senior author Lee M. Akst, MD, and Associate Editor Christopher M. Johnson, MD, to discuss diagnosis of, treatments, and solutions for refractory chronic cough as outlined in the paper “Refractory Chronic Cough: A State-of-the-Art Review for Otolaryngologists” which published in the February 2025 issue of Otolaryngology–Head and Neck Surgery . They discuss both the paper's findings and their own experiences caring for patients with this condition. Click here to read the full article.…

1
Medical Malpractice in Otolaryngology within the United States: A LexisNexis-Based Demographic Analysis 38:07

há 11 weeks38:07

38:07

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by first author Shiven Sharma, JD, and Associate Editor Michael J. Brenner, MD, to discuss what the specialty can learn about medical malpractice in the field for quality improvement as outlined in the paper “Medical Malpractice in Otolaryngology within the United States: A LexisNexis-Based Demographic Analysis” which published in the January 2025 issue of Otolaryngology–Head and Neck Surgery . They talk about the database used, how trends were identified, and how the findings can influence change in otolaryngology practices. Click here to read the full article.…

1
Cost-Effectiveness Analysis of Operating Room and In-Office Reconstruction of Skin Cancer Defects 25:59

há 14 weeks25:59

25:59

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by senior author Priyesh N. Patel, MD, and Associate Editor Peter M. Vila, MD, MSPH, to discuss the role of the operating room and its necessity in treating skin cancer defects as outlined in the paper “Cost-Effectiveness Analysis of Operating Room and In-Office Reconstruction of Skin Cancer Defects” which published in the December 2024 issue of Otolaryngology–Head and Neck Surgery . They weigh the effects of operating room on efficiency, patient satisfaction, and procedure success. Click here to read the full article.…

1
Etiology of Childhood Profound Sensorineural Hearing Loss: The Role of Hearing Loss Gene Panel Testing 19:24

há 22 weeks19:24

19:24

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by author Rohani Omar MRCP, MD(Res) and Associate Editor John P. Dahl, MD, PhD, MBA, to discuss causes, especially genetic causes, of pediatric hearing loss as outlined in the paper “Etiology of Childhood Profound Sensorineural Hearing Loss: The Role of Hearing Loss Gene Panel Testing” which published in the November 2024 issue of Otolaryngology–Head and Neck Surgery . They discuss the paper's investigation of gene panel testing for hearing loss in children. Click here to read the full article.…

1
OTO: Improving Operating Room Efficiency in Otolaryngology–Head and Neck Surgery: A Scoping Review 25:05

há 26 weeks25:05

25:05

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by senior author Julie E. Strychowsky MD, MAS, FRCSC, and Associate Editor Michael J. Brenner, MD, to discuss methods for improving the efficiency of ORs for surgeons as outlined in the paper “Improving Operating Room Efficiency in Otolaryngology–Head and Neck Surgery: A Scoping Review” which published in the October 2024 issue of Otolaryngology–Head and Neck Surgery . They discuss the importance of finding ways to save time and cost for operating rooms in order to serve more patients and reduce physician burnout. Click here to read the full article.…

1
OTO: When It's Not Allergic Rhinitis: Clinical Signs to Raise a Patient's Suspicion for Chronic Rhinosinusitis 26:35

há 30 weeks26:35

26:35

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by author Ahmad R. Sedaghat MD, PhD, and Associate Editor Dana L. Crosby, MD, MPH, to discuss the possibility of chronic rhinosinusitis when allergies are assumed as outlined in the paper “When It's Not Allergic Rhinitis: Clinical Signs to Raise a Patient's Suspicion for Chronic Rhinosinusitis” which published in the September 2024 issue of Otolaryngology–Head and Neck Surgery . They compare the symptoms of chronic rhinosinusitis to those of allergies or related conditions, and where there is overlap. Click here to read the full article.…

1
OTO: ctDNA as an Adjunct to Posttreatment PET for Head and Neck Cancer Recurrence Risk Assessment 26:17

há 34 weeks26:17

26:17

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by author John Pang, MD, and Associate Editor Tristan Tham, MD, to discuss circulating tumor DNA (ctDNA) detection as a new technique to identify minimal residual disease in patients with solid tumors as outlined in the paper “ctDNA as an Adjunct to Posttreatment PET for Head and Neck Cancer Recurrence Risk Assessment” which published in the August 2024 issue of Otolaryngology–Head and Neck Surgery . They compare ctDNA to the traditional PET to assess best methods. Click here to read the full article.…

1
OTO: Long-term Quality of Life After Thyroidectomy: Transoral Endoscopic Thyroidectomy Vestibular Approach Versus Transcervical Approach 23:24

há 34 weeks23:24

23:24

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by senior author Jonathon O. Russell MD, and Associate Editor Raymond Liu Chai, MD, to discuss the pros and cons of two approaches to thyroidectomy as outlined in the paper “Long-term Quality of Life After Thyroidectomy: Transoral Endoscopic Thyroidectomy Vestibular Approach Versus Transcervical Approach” which published in the July 2024 of Otolaryngology–Head and Neck Surgery . They compare the quality of life for patients under two methods including scarring and self consciousness. Click here to read the full article.…

1
OTO: The Use of Deep Learning Software in the Detection of Voice Disorders: A Systematic Review 25:01

há 34 weeks25:01

25:01

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by senior author Diana N. Kirke, MD, MPhil, and Associate Editor Lee M. Akst, MD, to discuss the potential for deep learning models to detect voice disorders as outlined in the paper “The Use of Deep Learning Software in the Detection of Voice Disorders: A Systematic Review” which published in the June 2024 special issue of Otolaryngology–Head and Neck Surgery . They compare the accuracy of different models and inputs and ponder the possibility of real-world implementation. Click here to read the full article.…

1
OTO: Clinical Practice Guideline: Age-Related Hearing Loss Part 2 23:25

há 34 weeks23:25

23:25

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by lead authors Heather M. Weinreich, MD, MPH and Carrie L. Nieman, MD, MPH to provide a patient and primary care provider-focused overview of the “Clinical Practice Guideline: Age-Related Hearing Loss” which published in the May 2024 issue of Otolaryngology–Head and Neck Surgery . They discuss the pearls and pitfalls in screening and treating hearing loss for the patient and non-otolaryngologist providers. Click here to read the full article.…

1
OTO: Clinical Practice Guideline: Age-Related Hearing Loss Part 1 28:59

há 34 weeks28:59

28:59

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by lead authors Betty S. Tsai Do, MD, and Matthew L. Bush MD, PhD, MBA, for a discussion of some key points of the “Clinical Practice Guideline: Age-Related Hearing Loss” which published in the May 2024 issue of Otolaryngology–Head and Neck Surgery. They discuss the recommendations for screening of hearing loss and the pros and cons for different treatment options of age-related hearing loss. Click here to read the full article.…

1
OTO: Otolaryngology Applicant Perspectives on In-person and Virtual Residency Interviews 28:39

há 35 weeks28:39

28:39

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by senior author Anne C. Kane, MD, and Associate Editor Michael J. Brenner, MD for a discussion of the article “Otolaryngology Applicant Perspectives on In-person and Virtual Residency Interviews", which published in the April 2024 issue of Otolaryngology–Head and Neck Surgery . They discuss the pros and cons of conducting residency interviews either in-person or virtually, including the impacts of in-person interviews on underrepresented applicants. Click here to read the full article.…

1
OTO: Clinical Practice Guideline: Immunotherapy for Inhalant Allergy, Part 2 19:39

há 1 year19:39

19:39

Editor in Chief Cecelia E. Schmalbach, MD, MSc, is joined by author Cecelia C Damask, DO and author Christine M. Reger, DNP, CRNP for a discussion of the implications for non-otolaryngologists of the “Clinical Practice Guideline on Immunotherapy for Inhalant Allergy,” which published in the March 2024 issue of Otolaryngology–Head and Neck Surgery . They discuss how allergies impact patients' lives and how immunotherapy can improve their symptoms. Click here to read the full article.…

1
OTO: Clinical Practice Guideline: Immunotherapy for Inhalant Allergy, Part 1 16:29

há 1 year16:29