Robin Hills: Understanding the Intelligence of Emotions

The Empathy Edge

When you think of emotional intelligence, there are still many leaders out there who falsely believe it has no place in business. Business is about logic, not emotions, right? Wrong. How can being aware of yourself and others not have a place in an environment where relationships are everything?

My guest today is Robin Hills. He defines emotional intelligence and its core components, the role motivation and empathy play, and why AI won't take over anytime soon. He talks about resilience and shares strategies to manage stress and weather storms in the workplace. Finally, Robin shares a fascinating take on the Intelligence of Emotions and what useful information can be gathered when we learn to properly read emotions - both our own and those of others - so we can move forward and succeed.

To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com

Key Takeaways:

• Emotional intelligence is more than just the emotions themselves. But the emotions are what make us human. Leave the working without emotions to AI.
• When humans communicate and empathize with each other, we change each other in the processes, modifying the neural pathways in the brain. That interaction cannot happen in the same way with a robot.
• Emotional intelligence is always a work in progress. Whether you started studying it today or have been studying it for your entire life, there is always something more to learn.

"Emotions drive our thinking, emotions drive our decision making, emotions drive everything that we do. Without emotional intelligence, we really are going to be just like the robots." — Robin Hills

Episode References:

• Free Newsletter: Ei-Matters.com
• The Empathy Edge: Dr. Michelle Zhou: Empathic AI is Real and It’s Here – But We Need Everyone Involved!
• The Empathy Edge: Miniter Dial: How to Embed More Heart Into AI

About Robin Hills, Director of Ei4Change, Business Psychologist, and Emotional Intelligence Trainer

Robin is the director of Ei4Change, a company specializing in educational training, coaching and personal development focused around emotional intelligence, positive psychology and neuroscience. He has taught over 400,000 people in 195+ countries how to build resilience,

and increase self-awareness and understanding of others.

Robin is the author of 2 books and has through his work developed the experiential coaching methodology Images of Resilience to support cathartic conversations around resilience. He has delivered keynote speeches at conferences across the world including at Harvard University and sits on the North West Committee of the Association of Business Psychology.

Connect with Robin Hills:

Ei4change: ei4change.com

X: twitter.com/Ei4Change

LinkedIn: linkedin.com/in/robinhills

Facebook: facebook.com/EI4Change

Instagram: instagram.com/ei4change

Robin's Courses: courses.ei4change.info/collections

Download this free guide: Developing your Emotional Intelligence

courses.ei4change.info/courses/free-book

Book: The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships

Robin's course on empathy: Understanding Empathy

Join the community and discover what empathy can do for you: http://red-slice.com

PRE-SALE SPECIAL! Pre-order 1 to 99 copies of Maria's new book, The Empathy Dilemma for your leaders, exec team, (or yourself?!) and GET 30%! https://bit.ly/TEDSpecialPresale Offer ends August 27, 2004!

Connect with Maria:

Get the podcast and book: TheEmpathyEdge.com

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Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross

Take my LinkedIn Learning Course! Leading with Empathy

LinkedIn: Maria Ross

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