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MSP Unplugged

Paco Lebron and Rick Smith

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This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
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MSP 1337

Chris Johnson

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Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don't go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference. Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support
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All Things MSP

Justin Esgar and Eric Anthony

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Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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The MSP Sales Podcast digs into the philosophy, strategy, training and techniques that allow managed service providers to meet their maximum sales potential. For managed service providers who want to scale, we’ll be discussing the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate milli ...
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Welcome to the Building a Profitable MSP with Chris Wiser podcast where we dive deep into the world of MSPs! Join Chris Wiser (CEO of 7 Figure MSP), in this new podcast series for invaluable insights and strategies on how to build a Profitable MSP. Tune into our weekly interviews featuring industry experts and members of Chris’ Inner Circle programme as they discuss what sets highly successful MSPs apart. From cyber security to business management, we cover it all to help you thrive as an IT ...
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Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level!
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The Conscious Cougar

Rev. Gillian V Harris, M.S.P.

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Discussion - Relationships - Abundance - Wellness - Sensuality - Romance AND Politics when in CONUNDRUM mode! CONSCIOUSLY CREATE YOUR LIFE - Merging Metaphysics into day-to-day physical living! All tools of creation; stones, crystals, colors, STRATEGIC THOUGHT, authentic emotion - how to consciously manifest: PEACE (!) : MONEY; ROMANCE; WELLNESS; CAREER WINS - Hosted by Metaphysical Consultant, Intention Coach, Author, and former Los Angeles Radio Air Personality, Rev. Gillian V Harris, M.S. ...
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IT and Cybersecurity news geared towards people involved in the IT industry including vendors, VARs, MSPs, MSSPs, SOCs, NOCs, Resellers, and other industry professionals. Our topics cover industry news, partner programs, cybersecurity, AI and more.
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WIN

Carrie Richardson Fox and Crow Group

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Business is a battle, and we came here to WIN! Carrie and Ian Richardson are partners and serial entrepreneurs who specialize in strategic growth and exit planning for SMBs. Every week, we ask business owners two important questions: "What's Important Now?" "How are you winning?" Created by entrepreneurs and featuring entrepreneurs, we interview business owners at all stages of growth across multiple industries. Learn from experts sharing their strategies and the tactics they use to identify ...
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Human conversations shining a light on the members of the MSP communities. Giving a behind the scenes insight of their ups, downs and all important wins. The MSP community as a whole can be seen as an open book. Many of the community sharing the insights of their business to others freely to their peers. Ever wondered what other MSPs or people in the industry get up to on a day to day basis? This podcast has been created with a love of the MSP community at the heart, shining a light on the m ...
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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"Fireside MSP" is a warm, engaging podcast brought to you by the Managed Service experts at XenTegra, where technology meets conversation around the virtual fireside. Each episode dives deep into the world of managed services, exploring the latest trends, solutions, and innovations that are shaping the future of technology. Hosted by seasoned professionals from XenTegra and featuring occasional guest appearances from our industry partners, "Fireside MSP" aims to demystify the complex world o ...
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights. Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.
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Hosted by Dan Tomaszewski, The Powered Services podcast is your one-stop shop for all the information you need to supercharge your MSP on the go. Learn vital industry strategies and insights while hearing commentary from experts in the trenches and behind the scenes so you can know where the market is going and how to make the most of it. IT professionals are busy, which is why the Powered Services podcast is packed with valuable, concise insights you don’t want to miss.
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The MSP Show

Cameron Saaiman

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UFC fighter, Cameron MSP Saaiman, is joined by special guests to talk about just about anything. But no worries, Mr. MSP himself will always bring it back to fighting because frankly, he is quite obsessed.
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Set-Aside Some Time: An MSPN Podcast

The National Medicare Secondary Payer Network

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Set Aside Some Time podcast is a creation of The National Medicare Secondary Payer Network (MSPN), the leading source for education on MSP compliance. This podcast series will provide the most up-to-date and accurate information to anyone directly or tangentially involved in MSP matters. Interviews feature leading experts in MSP compliance and in fields touched by MSP matters.
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in for tech trends, hot topics and meet the people behind the tech landscape in senior living to gain practical technology knowledge you can apply in your community today. Powered by Parasol Alliance (www.parasolalliance.com), The Strategic Planning & Full-Service IT Partner Exclusively serving Senior L ...
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Uncle Marv’s IT Business Podcast is a show designed for IT professionals and Managed Service Providers. The podcast aims to provide actionable advice and tips that help IT businesses grow and thrive in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, and industry pioneers who share their experiences, insights, and strategies for success. These discussions often cover topics such as: - Cloud computing and AI advancements - M ...
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MSP Voice is a podcast produced by MSP360 where each week we talk to different managed service providers about their business. We cover topics like how to get started, what are some of the best tools and even what to avoid. The goal is to be informative and a go-to resource for any MSP looking to start or grow their business. © MSP360
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A podcast discussing Doctor Who-related items, more often than not in threes, whether stories, guests, or anything else. Featuring Big Finish's Kenny Smith, and in the early episodes, regular appearances from Tom Harris (the former Labour MP) and David Steel (not the former Liberal Party MP, MSP and leader). Dave still appears, as do Dr John Bollan and Stephen Day, with Tom fleetingly materialising. We also have a host of great Doctor Who guests using "Kenny's bottomless address book" (c) Da ...
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Introducing "IT Unplugged" - your go-to podcast for all things IT, Cybersecurity, Business, and Technology! Join our experts as they break down complex topics into simple, easy-to-understand concepts. In each episode, we'll explore the ever-evolving digital landscape and provide practical insights to help your business navigate this exciting world. From cybersecurity best practices to the latest tech trends, we've got you covered. No IT jargon, no complicated explanations - just straightforw ...
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Paul Green's MSP Marketing Podcast

Paul Green's MSP Marketing Edge

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Welcome to Paul Green's MSP Marketing Podcast. If you're a Managed Service Provider (MSP) and want to improve your marketing & grow your business, this is the show for you. It's out every Tuesday on your favorite podcast platform. Since launching in 2019, this has become the world's most listened to podcast about MSP marketing. Host Paul Green is the world's go to MSP marketing expert, and the founder of the MSP Marketing Edge. Every week you'll get really smart ideas to improve your marketi ...
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We want to make your MSP better. Join us each week as we discuss technology, operations, best practices, account management strategies and sales techniques. If you are out there grinding in the IT trenches from the help desk to the corner office, this podcast is for you.
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Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com
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This monthly podcast by The Business Magazine will cover many parts of the property industry across the south of England. Presented in partnership with MSP Capital, this podcast will be keeping those involved or interested in the property industry up to date with content across a variety of topics in the sector.
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Here's where you can download and digest your best bits of MSP marketing in simple steps for sustainable success. Presented by Mike Knight MBA FCIM (an elected Fellow of the Chartered Institute of Marketing with over 25 years of experience owning a marketing business) who has helped thousands of businesses and MSPs all over the world since 1998. As well as helping MSP owners grow via referral marketing, MKLINK have helped many MSP owners scale rapidly via with mergers and acquisitions as well.
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The NOT an MSP Show

The Not an MSP Show

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Running an MSP or IT Service Provider is incredibly hard 😖 (yet also VERY rewarding at the same time 😁) Join Pete, Scott, Richard, and Andrew for this light-hearted, entertaining show full of lessons, mistakes, stories, & craziness from the trenches of running and selling our own MSPs. Each week, we'll dig into the latest MSP news of the week and we'll then deep dive into a HOT topic that's super relevant to the MSP space. (including Marketing, Sales, Pricing, Packaging, People, Service Deli ...
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Providing M365 Security can be complex for MSPs. Since 2011, SkyKick’s mission has been to help Microsoft Partners be successful in the cloud. And today, security is a huge opportunity for MSPs, but can be challenging due to ever-evolving threats, tools, and customer needs. These peer-to-peer conversations hosted by SkyKick are aimed to help MSPs share insights on the latest news, tools, and best practices in the growing field of M365 Security. Learn more at skykick.com
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The 10 min MSP Marketing Podcast will return soon! Working with managed service providers as a marketing professional, you come across the same issues fairly often. The tech crowd is comfortable with entrepreneurship, operations, even sales... but marketing? Yikes! If you've been burned by marketing before, or if you're trying to make sense of marketing tactics, lingo and the big personalities that come with marketing for IT people, this is a good podcast for you! No MBA-lingo, no marketing ...
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SuperPod — Road to 1 million

Arvind Parthiban and Radhika P Nair

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SuperPod is back for Season 2! Join us in this edition of SuperPod — Road to 1 million as we talk to MSP owners who've been there and done that on their road to 1 million in revenue. Tune in as we discuss their stories, learnings, and actionable strategies to help your business hit that seven-figure revenue mark. Presented by SuperOps.ai.
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The latest tech news, advice, and tools are aimed at a specific audience, which includes computer repair shops, Managed Service Providers (MSPs), vendors, and distributors. These resources can provide valuable information on the latest trends, software, and hardware in the tech industry, as well as tips and strategies for running a successful computer repair or MSP business. They can also include information on new products and services from vendors and distributors, and provide ways for the ...
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The RocketMSP Podcast, formerly known as MSP Webinars, is a comprehensive platform that caters to Managed Service Providers (MSPs) and the IT community. Hosted by Steve Taylor, a seasoned IT professional, the podcast serves as a knowledge exchange hub, offering a wealth of industry insights, best practices, and innovative solutions. Each episode features interviews and conversations with MSP business owners, channel vendors, and other noteworthy figures in the IT space. The podcast aims to p ...
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Osage Health Watch

Gray Hawk Enterprise, LLC

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Welcome to Osage Health Watch, a bi-weekly podcast dedicated to addressing health issues specific to the Osage Nation and providing culturally relevant information to indigenous communities. Hosted by Brandy Lemon, RN and Osage Congressional Representative and Michael Bristow, MSP, CCC-SLP and Board member, Osage Nation Health Authority Board, and Coach Kinsley from the Fitness Fix with Coach Kinsley, this podcast brings together traditional knowledge, modern health practices, and fitness ex ...
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In this episode of All Things MSP, we dive deep into the cybersecurity challenges facing managed service providers with guest Wayne Selk, VP of Cybersecurity Programs at CompTIA. Wayne shares his expert insights on how most MSPs struggle with cybersecurity—often failing to address internal vulnerabilities before advising clients. Discover actionabl…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 257 of the MSP Marketing Podcast with me, Paul Green. This week… What the yellow car game teaches MSPs about marketing: There’s a part of our brain called the Reticular Activating System which acts as a sensory filter. You might see and hear everything, but you only perceive it if it’…
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Join us in this episode as we explore how Managed Service Providers (MSPs) are making a difference in their communities through engaging events like trunk or treats and holiday parades. We’ll discuss the importance of giving back to local charities and building emotional connections that reflect your business's core values. Learn how employee invol…
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In this episode of "Sunny Silver Linings," I interview Brad Schow about the transformative power of MSP communities. We explore the idea that one plus one isn't just two; it’s equal to eleven. By embracing an abundance mindset and a Go-Givers approach, we can unlock limitless potential in the total addressable market. Instead of viewing other MSP p…
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In this episode of Now That’s IT: Stories of MSP Success, we sit down with Brandon Layhew, President and Managing Partner of ByteTime, to explore his incredible journey from sales success to leading a thriving MSP. Brandon shares how he turned a stagnant IT company into a fast-growing MSP by blending a service-first approach with cutting-edge cyber…
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What goes into the tech stack that you need as an MSP? If you want to protect your clients and create a million-dollar cybersecurity business, you need to make sure to have the right tools In place. In this episode, we walk through exactly what your tech stack should look like. Watch this episode on YouTube: https://youtu.be/TuuERxh1LEE 🌟 Grab our …
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From CompTIA MSP Community to the larger IT Community at large. Dawn Sizer of 3rd Element Consulting and Henry Timm of Phantom Technology Solutions are great CompTIA community members who volunteer their time for not just CompTIA but other great communities that make us all better together. This is a great conversation around what is available to y…
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Uncle Marv welcomes Annie Mosbacher and Kristin Spiotto, co-founders of Decoded Strategies, to discuss their unique approach to marketing for MSPs. The conversation kicks off with a lighthearted chat about recent movies, setting the stage for a deeper dive into storytelling in marketing. Annie and Kristin explain how their company differs from trad…
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In this episode of the MSP Sales Podcast, Brian Gillette is joined by Taher Hamid to discuss how Managed Service Providers can leverage specific types of marketing content to attract leads, build trust, and close more deals. We'll explore the role of content in MSP growth, from building brand authority to creating engaging sales narratives that con…
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On todays episode, join us a we recap Techcon 2024 and meet our new co-host Corey L Kirkendoll! Full Video Podcast Link: https://youtu.be/eGeicaygxTU --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks Email: pac…
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In this interview, Richard Tubb speaks to Daniel Shone and Chris Gorman of Apex Computing: Daniel is the Managing Director and Chris is the CEO. Based in the North West, they support their clients with cybersecurity, hardware and software procurement, BDR and consultancy. They talk about how Apex got started, what it’s like running a business with …
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Scottish Conservatives' leadership candidate Meghan Gallacher sits down with Podlitical. The MSP for Central Scotland sets out her vision for the Scottish Conservatives if she wins the leadership contest, including why she's calling for repair and unity after the contest because "broken parties don't win elections", the infighting reported on durin…
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In this exclusive episode of The Business Magazine Property Podcast, with our Managing Editor, Stephen Emerson, discover the journey of MSP Capital with Managing Director, Martin Higgins. Learn how this innovative property finance company navigated the 2008 financial crisis, grew from an £8 million to a £400 million loan book, and continues to thri…
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Are you searching for effective ways to attract new customers to your business? Join us for an insightful discussion where we'll explore a variety of strategies to bring customers to you—be it through flyers, parish magazines, word of mouth, and more. Since what works for one business may not work for another, we'll delve into diverse methods to he…
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Send us a text Host Carrie Richardson sits down with Mike Ita, founder and CEO of IT Corps, a managed service provider based in Ohio. Mike shares his inspiring journey from a general IT consultant to a highly successful niche business specializing in IT services for veterinary practices. He talks about the challenges and triumphs of carving out a u…
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In this interview, Richard Tubb speaks to Richard Tang, the founder and CEO of Zen Internet, consistently rated as the top internet service provider in the UK. Founded in 1995, the initial plan was to capitalise on the popularity of a new technology. Today, they provide broadband services to mainly business users. Richard explains how Zen does thin…
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Host Dave Sobel sits down with Collin Graves, CEO of North Labs, to delve into the critical realm of data governance and analytics. Northlabs has positioned itself as a data operations partner, akin to a data Managed Service Provider (MSP), helping organizations design, implement, and operate their data capabilities. Collin explains that their appr…
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In this episode of the Business of Tech Lounge, host Dave Sobel engages in a thought-provoking discussion with technology writer Paris Marx, who brings a critical perspective on the hidden costs associated with business-to-business technology, particularly focusing on hyperscale data centers and the implications of artificial intelligence (AI). The…
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We continue our chats with the people who made the stories, that are set for blu-ray release.With Season 25 just a couple of weeks away, our Who influencers Dave Steel and Kenny Smith discuss Graeme Curry's story.They're also joined by Robert Allsopp, who built the Kandy Man, while Stephen Mansfield discusses creating Fifi - and sculpting Ncuti Gat…
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Analysts from Jeffreies predict that true AI integration in smartphones, particularly with the iPhone 16, is still two to three years away, leading to a downgrade in Apple's stock rating. Despite some optimism for future AI capabilities, the episode emphasizes the need for human involvement in AI applications, especially in cybersecurity, as noted …
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How do you track your subscriptions and licenses? Why is it important to know who has which subscription at your nonprofit? Many clients come to Community IT experiencing difficulty tracking IT inventory. In addition to tracking physical hardware, laptops, and devices, nonprofits also can find it difficult to track licenses and software subscriptio…
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Hosts James and Amy sit down this week to discuss difficult situations where the customer will not take your prosposal or recommendation 1.) MSP Question of the week: What happens if you customer won't take your recommendation? --- 2.) Notes On The News Safety around AI: https://edition.cnn.com/2024/09/29/tech/newsom-california-ai-safety-bill/index…
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Introduction to Aaron Painter and Nametag: Uncle Marv introduces Aaron Painter, highlighting his role as CEO of Nametag, a platform dedicated to enhancing identity verification processes to prevent impersonation and fraud. The North Korean Hacker Incident: The conversation kicks off with a discussion about the notorious case of a North Korean hacke…
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Marriott was issued a hefty $52 million fine following major data breaches that compromised the personal information of over 344 million customers. The Federal Trade Commission (FTC) settlement mandates that Marriott enhance its security measures, including implementing multi-factor authentication and allowing customers to request data deletion. Ho…
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The team get conspiratorial over the Tory leadership race, and discuss budget 'nuggets'. With the news that candidate for Conservative leadership James Cleverly was knocked out of the race, leaving Kemi Badenoch and Robert Jenrick as the last two running, the team discuss what went wrong for Cleverly as conspiracies fly around the corridors of West…
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Send us a text Speaker: Jeff Dance, Chief Innovation Officer at Eclypses, a data security company, using MicroToken Exchange (MTE) technology to protect it from alteration or compromise regardless of the network or protocols involved. In this podcast, Jeff has an interesting perspective on current cyber trends and challenges, as well as advice for …
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Uncle Marv kicks off the show by introducing Tim Coach and his new position at Cynomi. Tim explains the company's name, inspired by the manta ray from Finding Nemo, symbolizing protection and guidance in cybersecurity. The conversation dives into Cynomi's VCISO platform, which simplifies security assessments and compliance roadmaps for MSPs. Tim hi…
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Uncle Marv kicks off with the latest on Hurricane Milton, now a Category 4 storm with 155 mph winds, expected to make landfall near Sarasota around 10-12 PM. He emphasizes the storm's massive size, affecting areas from the Panhandle to the Keys. Using the Windy.com app, Marv illustrates the storm's path and potential impacts. He shares emergency nu…
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Doctor Who's 25th anniversary season is just a couple of weeks away on blu-ray.As we countdown to its release, we've got a host of special episodes ready to mark the occasion, including some chats behind the scenes with people involved in the original stories.We kick off today looking at Silver Nemesis, with writer Kevin Clarke, and the Cyberleader…
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T-Mobile and Starlink have launched a satellite texting service that will allow emergency alerts and basic texting for T-Mobile subscribers, even if they lose network connectivity. This initiative is part of a broader response to the hurricane, with over 10,000 Starlink kits being delivered to assist those affected. Sobel also highlights the growin…
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The deputy leader of the Scottish Liberal Democrats sits down with Podlitical. MP for North East Fife Wendy Chamberlain chats about her varied career, from working in the police force to becoming deputy leader of the Scottish Lib Dems, as well as chief whip and pensions spokesperson for the UK Liberal Democrats. Chamberlain explains how being an MP…
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Uncle Marv kicks off the episode with a comprehensive update on Hurricane Milton's status as of Tuesday afternoon. The storm has been downgraded to a Category 4 hurricane with sustained winds of 155 mph, moving east at 12 mph towards the Gulf Coast. Projected to make landfall near Tampa Bay around 1-2 AM Thursday morning, Milton is expected to hit …
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In this episode of the All Things MSP Podcast, host Eric Anthony sits down with Arlin Sorensen, VP of Ecosystem Evangelism at ConnectWise, to dive deep into profitability strategies for managed service providers (MSPs). As MSPs face increasing uncertainty in today’s economic climate, many are struggling to maintain profitability—some even losing mo…
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IT Roadmapping: Fuel Your Business Growth | IT Unplugged Brandon and Joe break down IT roadmapping on this week's IT Unplugged. We dig into why planning your tech strategy is crucial, even if you're not an IT whiz. Learn how to: Align your technology with real business goals Get buy-in from skeptical executives Overcome common planning pitfalls We …
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In this essential episode of IT Unplugged, Brandon and Joe unpack the critical elements of building a top-tier IT and cybersecurity team in today's rapidly evolving digital landscape. They kick off by exploring the vital balance between technical prowess and cultural fit when hiring for IT security roles. Joe shares insider tips on identifying cybe…
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The National Institute of Standards and Technology (NIST) facces ongoing challenges regarding its backlog of security vulnerability reports. Despite some progress, NIST missed its September 30th deadline to restore processing speeds to pre-February levels, leaving over 17,000 Common Vulnerabilities and Exposures (CVEs) unprocessed. This backlog pos…
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August was a pretty quiet month... Read the rest at www.kimbley.com/blog/7/9/2024/the-founders-log-podcast-august-2024-recap ⌚TIME STAMPS⌚ 0:00 Monthly Recap 9:41 New Videos 10:27 New Blog Posts 13:22 Monthly Statistics 🔗LINKS🔗 Video: How to Set Chrome as Default Browser on Mac (FAST & EASY!) - https://youtu.be/aSZ_zuThp80 Video: Your Ultimate Guid…
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Uncle Marv kicks off the episode with a detailed breakdown of Hurricane Milton's projected path and potential impact on Florida. Using the Windy app, he explains the storm's trajectory, intensity, and the areas most likely to be affected. Marv emphasizes the importance of preparedness and shares personal anecdotes about his family's situation durin…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 256 of the MSP Marketing Podcast with me, Paul Green. This week… Warning! This friction kills MSPs’ sales: When you have someone making contact with you, your job is to make sure you’ve removed every single piece of friction from the sales process. Can your MSP’s technicians close thi…
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I never thought I'd consider a romance with someone who's firmly planted on the other side of the political aisle until I did! I'm not saying it can't possibly work out but THAT one didn't. It did, however, serve the purpose of bringing up a current day conundrum as we are challenged to LOVE THY NEIGHBOR - EVEN if they voted for the WRONG candidate…
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The latest trends in the U.S. labor market highlight a resilient job landscape despite challenges faced by small and medium-sized businesses (SMBs). The September jobs report revealed that employers added 254,000 jobs, lowering the unemployment rate to 4.1%. However, SMBs are struggling to fill positions, with 34% of owners unable to find qualified…
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In this interview, Richard speaks to Leigh Smith, Director of Growth and Happiness at AnswerConnect, a 24/7, live call-answering solution founded in 2002. The service enables MSPs to streamline issue resolution, manage tickets more efficiently, and maintain their SLA compliance. And they offer support with capturing and qualifying leads. Leigh expl…
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Host Dave Sobel welcomes Craig Petronella, founder of Petronella Technology Group, to discuss the evolving landscape of technology compliance and cybersecurity. With a focus on the Cybersecurity Maturity Model Certification (CMMC), Craig highlights its significance for defense industrial base contractors and its potential to streamline compliance a…
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Dave welcomes Carolyn April, Vice President of Industry Analysis at CompTIA, for an insightful discussion on the current state of the IT service provider channel. They delve into the evolving dynamics between managed service providers (MSPs) and vendors, highlighting a surprising statistic from CompTIA's latest report: 36% of MSPs express distrust …
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Kyndryl's new services aimed at facilitating the adoption of Microsoft's CoPilot within enterprises, emphasizing the importance of tailoring AI solutions to meet specific business needs. With a focus on enhancing data integrity and continuous optimization, Kyndryl's offerings, including a Co-Pilot Value Discovery Workshop, aim to help organizations…
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What do you need to do now to track your inventory? Why do you need to track inventory - and why isn't there a killer app for that yet? A significant number of clients come to Community IT without any inventory tracking at all. Besides being a financial risk this is a clear security risk - especially if you have no system in place to off-board staf…
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