Manage episode 300123296 series 2800693
Table Talk, Patient Education, Talking Tic’...
No matter what you call it –
Consistent, meaningful and productive patient education is one of the most important (and challenging) skill sets to master as a chiropractor. The ability to challenge and shape belief systems, inform and compel people to action – and to build VALUE for continued chiropractic care is the KEY to creating massive Patient Compliance and Retention.
As a CEO, you must lead this culture: build it into your systems, invest in training yourself and your doctors and insist that your Team participates in this never-ending process of Continuing Ed.
Listen-in to 2 MASTERS of Table Talk and discover how to make this difficult task easier.
What We Covered:
00:38 – Dr. Pete and Dr. Stephen introduce today’s topic, Table Talk Drives Long-Term Care
13:46 – Dr. Pete and Dr. Stephen take a moment to promote CLA and Innate Radiology
16:40 – Dr. Pete and Dr. Stephen discuss the importance of training your team on Table Talk
19:39 – Dr. Pete and Dr. Stephen talk about the impact of the Outside-In Model
25:34 – Dr. Pete and Dr. Stephen identify other benefits of Table Talk
33:56 – Dr. Pete and Dr. Stephen take a moment to promote Atlas Digital & The Remarkable Retention Immersion
36:12 – Dr. Pere and Dr. Stephen share a gift with the audience
“We should be investing our time, energy, focus and money when it comes to developing these skills ourselves and training up and developing our teams so that they can help us in this process of patient education.” (03:48) (Dr. Stephen)
“One of the things that I know is going to improve your Table Talk in your practice across all the doctors on your team is to train on Table Talk. It’s not something you just get good at because you’ve been a chiropractor long enough. You actually get good at it by training.” (16:47) (Dr. Pete)
“We live in an ‘outside-in’ world. Your patients are coming from an ‘outside-in’ perspective where they’ve been immersed in this model that’s just devastated the state of health of our planet. Let's face it, that’s why we had this pandemic, because people were sick and weak to begin with.” (19:58) (Dr. Stephen)
“So this is really a very deliberate education system and we are pushing a boulder uphill always.” (21:13) (Dr. Stephen)
“The essence of Table Talk is when I’m speaking with a patient, this is what you need to know to get what you want. This is what you need to do to get what you want. I’m actually doing this for you. I’m depositing in your account.” (26:22) (Dr. Pete)